Sales Desk Representative

Company DescriptionSyringa Networks is a global technology solutions leader dedicated to empowering businesses through innovation and excellence. Our range of services includes Security, IT Managed Services, SD-WAN, Voice Services, Dedicated Internet, and more. With a commitment to providing expert solutions, Syringa Networks enables businesses to thrive in an ever-changing technological landscape.Role DescriptionThis is a full-time on-site role for a Sales Desk Representative, located in Boise, ID. The Sales Desk Representative will handle day-to-day tasks such as managing automated inquiries, processing orders, supporting the sales team, preparing quotes, handling customer accounts, and ensuring overall process satisfaction. The role requires collaboration with various departments to ensure that sales needs are met efficiently and effectively.QualificationsCustomer Service and Client Management skillsSales Support and Order Processing experienceAbility to prepare quotes and manage customer accountsStrong communication and organizational skillsTeam player with the ability to collaborate across departmentsProficiency in CRM and sales software toolsExperience in the technology or telecommunications industry is a plus2 years previous experience in customer service and sales support preferred