SSO Global Service Solutions Product Manager

The Global Service Product Marketing Manager is the strategic and executional leader responsible for shaping and scaling Tektronix's global service strategy across the Service Solutions Organization (SSO). In this highly visible role, you will define the vision, roadmap, and go-to-market strategy for our full services portfolio—ensuring our solutions deliver measurable customer value, market differentiation, and profitable growth across Tektronix, Keithley, and Elektro-Automatik.You will be the champion of service innovation at the intersection of Product, Sales, Marketing, Operations, and Customer Success. You bring deep customer understanding, commercial acumen, and data-driven decision-making to build offerings that win in the market and accelerate attach, renewals, and long-term customer loyalty.This is a role for a builder: someone who thrives in cross-functional environments, influences without authority, and turns insights into compelling products, pricing strategies, and bold market plays.Primary ResponsibilitiesService Portfolio LeadershipOwn the end-to-end lifecycle of the global service portfolio—defining a clear service vision, strategy, and multi-horizon roadmap.Leverage customer, competitive, and market insights to prioritize offerings that drive revenue, attach, and margin growth.Business Ownership & PerformanceDeliver monthly, quarterly, and annual business targets (revenue, attach rate, coverage, profitability).Apply Ralliant Business System (RBS) principles to drive disciplined planning, commercial execution, and continuous improvement.Go-to-Market Strategy & ExecutionLead the global go-to-market strategy for new and existing service offerings.Partner with Instrument Product Management, Sales, Marketing, and global channel teams to drive adoption, market share, and attach.Develop sales enablement assets, competitive positioning, and high-impact training that elevate the field's ability to articulate value.Value Proposition & MessagingDefine and communicate compelling value propositions rooted in customer insights, industry trends, and differentiated service capabilities.Ensure consistent, customer-centric messaging across global regions and partner organizations.Customer Insights & Competitive StrategyConduct VOC, market research, and competitive analysis to deeply understand customer workflows, pain points, and buying preferences.Identify emerging service trends, pricing shifts, and competitive threats—and translate them into actionable strategies.Cross-Functional Alignment & DeliveryAlign SSO Operations, Tektronix business units, and global teams to deliver world-class service performance against SLAs.Drive consistent global execution, ensuring offerings are delivered at high quality and scale.Pricing & Commercial StrategyOwn global pricing strategy for services, warranties, lifecycle programs, and EOL policies.Partner with regional leaders to maximize price realization, mix enhancements, and profitability improvements.Strategic Leadership & PlanningContribute to SSO's long-term strategic planning, policy deployment, and 3–5-year growth initiatives.Operate as a thought leader who challenges the status quo and brings forward data-driven, transformational ideas.Performance Management and Rhythm of the BusinessAchieve monthly, quarterly & annual business goals and key performance metrics (including but not limited to revenue, attach rate, and profitability) through use of FBS, effective business leadership, execution of commercial strategies, and partnership with Tek instruments & marketing teams.Essential CompetenciesCustomer Obsessed – derives meaningful customer insights that can be turned into compelling end user solutions.Deliver Results – drives change through others to deliver measurable results.Strategic – converts transformative ideas to practical steps & solutions that deliver real results.Innovate for Impact – delivers breakthroughs by taking risks, experimenting, and iterating quickly.Inspiring – exhibits strong leadership skills characterized by a high degree of humility, strong followership, and the ability to work at multiple levels of the organization to drive results.Build extraordinary teams – leads inter-company and cross-functional teams to meet objectives and demonstrated organizational agility to interface with and influence all levels of the organization and across functional boundaries.Courageous – challenges the status quo and makes difficult decisions0.Adaptable – learns from mistakes and adjusts quickly and accordingly.Lead with RBS – analytical thinker, process-oriented, obsessed with continuous improvement, and manages by fact gathered at Gemba.QualificationsBachelor's degree in business, Marketing, Engineering or related technical field; MBA or MS in Management preferred.5+ years of product marketing or product management experience with demonstrated commercial ownership (P&L, pricing, lifecycle).Proven success marketing products or services globally and growing market share in competitive environments.Strong experience driving operational excellence using kaizen, root-cause analysis, and continuous improvement tools.Demonstrated ability to balance short-term performance (orders, revenue, profitability) with long-term strategic initiatives.Experience in branded B2B or B2C organizations, ideally with complex, technical, or service-based offerings.Track record of leading VOC-driven product strategies and identifying new revenue/growth opportunities.Ability to influence and lead across matrixed organizations, building trust and alignment across product, sales, marketing, and operations.Ralliant Corporation OverviewRalliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life — faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.About TektronixTektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix – join us in revolutionizing a better tomorrow!Pay RangeThe salary range for this position (in local currency) is 101,500.00 - 188,500.00Equal Opportunity EmployerRalliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com.J-18808-Ljbffr