Director, Operational Accounting

Director, Operational Accounting – Accounting Shared ServicesLocation: Remote – Austin Texas, Redbank New Jersey preferredNational Veterinary Associates (NVATM) is the largest private owner of freestanding veterinary hospitals in the United States. NVA owns over 1,500 companion animal veterinary hospitals and boarding facilities worldwide. We have over 22,000 veterinary professionals that improve the well-being of patients by providing progressive and compassionate veterinary care. Our commitment in Finance is to provide financial reliability and security to ensure pets come first. We are looking to add another strong member to the NVA team to help sustain our rapid growth.We are seeking a dynamic and results-driven Director of Operational Accounting to lead our AP, Vendor Management, and Utilities functions in a fast-paced, high-volume, shared services environment. The ideal candidate thrives under pressure, demonstrates strong analytical skills, and excels independently managing competing priorities with confidence and efficiency. This role requires a proactive leader who is not only assertive and solution-oriented but also dedicated to developing and empowering their team to achieve peak performance. If you're ready to bring order to chaos, streamline processes, and make a significant impact, we want to hear from you!Job DescriptionAccounts Payable & Payments LeadershipLead all aspects of Accounts Payable operations, including invoice processing, exception handling, vendor inquiries, disbursements, and payment execution (ACH, wire, check, virtual card, etc.)Oversee high-volume processing environment with a focus on scalability, efficiency, accuracy, and service excellenceEstablish and monitor KPIs and SLAs for throughput, cycle time, quality, vendor satisfaction, and cost efficiencyOversee offshore 3rd party contracting firm to ensure timely and accurate invoice processing and resolution and manage SLA metricsResolve escalated issues with suppliers and hospitals in a professional and timely mannerSet department goals and ensure alignment with organizational objectivesPartner with cross-functional teams (Procurement, Finance, Operations) to streamline processes and resolve issuesContribute to the development and maintenance of the accounts payable policy in alignment with company objectives and regulatory requirementsManage Relationships with both internal and external stakeholdersManage escheatment process and complianceVendor Management & Master DataDirect vendor onboarding, maintenance, and data governance processes, ensuring accuracy, completeness, and fraud preventionPartner with Procurement, Legal, and Treasury to ensure compliant vendor setup, banking validation, and payment controlsEnsure compliance with 1099 and 1042-S reporting requirementsLead ongoing vendor master clean-up, standardization, and policy enforcement initiativesUtilitiesOversee utilities management and telecom payment system across a distributed footprint, ensuring timely payments, visibility, and cost controlDrive process improvements and tools to enhance tracking, forecasting, and exception management for utilities and telecom spendControls, Compliance & SOXServe as control owner for Accounts Payable and payment-related SOX controlsDesign, implement, and maintain effective internal controls aligned with SOX, COSO, and company policiesPartner with Internal Audit and External Audit to support audits, walkthroughs, testing, and remediation of control gapsTeam Leadership & DevelopmentLead and develop a large, multi-layered team in a shared services / support center environmentBuild a high-performance culture focused on accountability, continuous improvement, and professional developmentDrive workforce planning, succession planning, and cross-training to ensure operational resilienceProcess Improvement & TransformationLead and support enterprise initiatives such as ERP implementations, invoice automation, payment modernization, and process re-engineeringIdentify opportunities to streamline processes, reduce manual work, mitigate risk, and improve end-user and vendor experienceRepresent the Accounts Payable organization in cross-functional projects and governance forumsQualificationsBachelor's degree in Accounting, Finance, Business, or a related field (required)15+ years of progressive experience in Accounts Payable, operational accounting, or shared services environmentsProven experience leading large, high-volume AP teams supporting geographically dispersed locationsStrong knowledge of SOX compliance, internal controls, and audit requirementsDemonstrated success driving process improvement, automation, and operational transformationExperience partnering cross-functionally with Finance, Accounting, Treasury, Procurement, IT, and Internal AuditAdvanced understanding of ERP systems and AP technologies (invoice automation, payment platforms, vendor master governance)General knowledge and understanding of Financial Accounting and internal controls related to the procure to pay processCPA or MBA (a plus)Experience in multi-entity or multi-location organizationsBackground in large-scale ERP or finance transformation initiativesExperience using Oracle Cloud Financials (preferred)CompensationThe annual compensation for the position is between $165,000-$180,000 with opportunity for short and long term incentives.#J-18808-Ljbffr