Customer Success Analyst: Data-Driven Retention (Remote)

A Service-Disabled Veteran-Owned Small Business is seeking a Customer Success Analyst in Dayton, OH. The ideal candidate will analyze customer data to enhance retention, product adoption, and satisfaction. Responsibilities include creating reports, monitoring key metrics, and collaborating with product teams to improve features based on user data. Candidates must possess a Bachelor's degree and be eligible for a Top Secret Security Clearance. This role offers a unique opportunity to impact customer experiences significantly. J-18808-Ljbffr