IT Support Analyst - Onsite Help Desk Expert & Trainer

Blank Rome LLP is seeking an IT Support Analyst (Level 2) in Houston, Texas. The role involves assisting Help Desk Technicians with escalated technical issues and providing comprehensive support through phone, email, and chat. The ideal candidate has over 5 years of experience in IT and customer service, possesses strong communication skills, and is familiar with ITIL methodologies. This position requires in-office presence with a salary range of $70,000 to $85,000 and includes benefits like medical, dental, and 401(k). J-18808-Ljbffr