Property Manager

Property ManagerWe are seeking a highly motivated Property Manager to join our awesome team here at Fairlawn! The ideal candidate will embody Fairlawn's core values: Be Kind, Own It, Be Flexible, and Always Improve.The Property Manager role is accountable for the successful day-to-day operations of our Indianapolis property. The overall objective of this role is to integrate all property functions and ensure that the property is operating at its best. The ideal candidate is a true leader who radiates positivity and is passionate about driving great property performance and superior customer service.Fairlawn is a vertically integrated firm specializing in real estate investment, management, and development. Based in Chicago and Champaign, Illinois, we have a more than 10-year track record in value-add projects, development, student housing, and build-to-rent communities. With a portfolio of approximately 5,750 units and $900 million in assets under management, Fairlawn has established a strong presence across Illinois, Indiana, and Kentucky. We are actively expanding into additional Midwest markets.What will you do?Exemplify the core values of Be Kind, Be Flexible, Own It, and Always ImproveLead and manage on-site team members, holding them accountable for their assigned responsibilitiesLead regularly scheduled meetings to report on both leading and key performance indicators for all communities and scattered site portfolios. Take action as necessary if goals are not being metReview and audit property performance vs. budget, communicating with the corporate office and ownership entities as necessaryContribute to the preparation of annual operating and capital budgets. Monitor the progress of capital budget items, regularly reporting to the corporate office on the progressInspect properties to ensure the highest standards are maintained, evaluating maintenance and grounds. Conduct regular inspections of vacant units for market-ready condition. Audit leases, resident files, and move-in paperwork to ensure accuracy and completionManage the renewals process, unit availability, listings content, and marketing channelsHandle resident accounting tasks such as rent collection, security deposit reconciliations, delinquency follow-up, posting payments, and preparing depositsMaintain good rapport with all prospective and current residents, vendors, and Fairlawn team membersHave a thorough knowledge of lease terms, specifications, and policiesProvide exceptional customer service and serve as an ambassador of the Fairlawn brandLearn and ensure compliance with all Fair Housing Laws including local, state, and federal housing regulations (We provide training!)Pivot, roll up your sleeves, and jump in where needed!Why should you work here?Competitive Pay. We are ready to invest in you!Medical, Dental, Vision, and Life Insurance to access care for positive health outcomes and your overall wellbeingEmployee sponsored benefits including Short Term Disability, Life Insurance, Critical Illness, Accident, Flexible Spending, and H.S.A. Accounts to avoid costly medical expenses due to gaps and ensure that all your medical needs are met401(k) Retirement Plan with Match to invest in your future wealth and retirementPaid Vacation, Sick Leave, and Holiday Pay to help you reset and come back rejuvenated and refreshedCompany events to promote team cohesionWellness Days to focus on being your best self. We want you to have time to disconnect and recharge in a way that works for youThe opportunity to work for a growing organization where you are valued and can have a direct impactQuarterly off-site meetings with your manager to celebrate wins, issue solve and ensure you are set up for success. Plus, the process is rewarding, and the results are great for your careerRequirementsWho you are -- We'd love to hear from you if you:Have at least 5 years of people management experience3+ years of property management experience requiredStrong customer service backgroundHave a proven record of successfully leading teamsHave previous leasing or sales experience (Preferred)High School diploma or GED (Bachelor's Degree preferred)Are able to speak Spanish or Haitian Creole (a plus)Must be able to obtain an Illinois Residential Agent License within 1 year of employment (Illinois Properties ONLY)Are proficient with relevant technology (e.g., Microsoft Office, AppFolio, Outlook) and can easily adapt to changing technologyDemonstrate superior attention to detail, high energy, and a positive attitudeHave the ability to give and receive real-time feedback with a positive mindsetExcellent written and verbal communication skillsAbility to work independently and also to work closely with other team membersEmbody our core values: Be Kind, Be Flexible, Own It, and Always ImproveSome additional things you will need:A valid driver's license and reliable transportationServe as an emergency contact for the propertyAvailability to work longer hours and weekends during prime leasing season and turnover (specific dates vary from year to year)Must be able to perform the physical functions of the position resident communications, not limited to the ability to walk properties, complete physical inspections, deliver communications, and show propertiesWe are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.