Receptionist - Service (BDC)

Customer Service CashierMercedes-Benz of St. Louis is seeking a Customer Service Cashier for its Service Department. As the Customer Service Cashier, you are the first point of contact for our valued clients and visitors. You will provide exceptional customer service, create a positive and welcoming atmosphere, and support the efficiency and success of our service department. This is a full-time, hourly position in the thriving auto industry, located in St. Louis, Missouri. We offer competitive compensation and benefits packages, including medical, dental, and vision insurance, 401(k) retirement plan with employer match, vacation pay, employee discounts, and opportunities for career growth and development.Responsibilities:Greet and welcome customers and visitors with a friendly and professional demeanorAnswer incoming calls and redirect them to the appropriate personnelSchedule and confirm service appointments using our computer systemsManage and organize service department paperwork, including invoices and work ordersProcess customer payments and accurately maintain financial recordsCommunicate with customers to provide status updates on their vehicle and address any inquiries or concernsMaintain a neat reception area to create a welcoming and presentable atmosphereSupport and assist service advisors and technicians with administrative tasks, as neededFollow all company policies and procedures to ensure the smooth operation of the service departmentRequirements:Previous experience in a customer service or administrative role, preferably in the automotive industryExcellent communication and interpersonal skillsProficient computer skills and ability to quickly learn new systemsStrong organizational and multitasking abilities with excellent attention to detailAbility to work in a fast-paced, team-oriented environmentProfessional and positive attitude with a passion for providing exceptional customer serviceMercedes-Benz of St. Louis provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, pregnancy, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.