Orientation Coordinator

2025 & 2024 - Best of the East Bay - Best Home Health Services, Diablo Magazine2025 - Best of Oakland - Best Home Care Services for Seniors, Oakland Magazine2025 - Top Home Care Agency, CommunityVotes Santa Rosa2025 - Best of the Bay Area - Best Senior Living Provider, SFGATE2023 Inc Magazine - Listed as one of the 5000 Fastest-Growing Private Companies 2020 Certified "Great Place to Work", 2020 Employer of Choice recipientCome join the Hillendale Home Care team! We are a Bay Area home care agency working with senior clients in Contra Costa, Alameda, Sonoma, and Santa Clara counties and looking for an Orientation Coordinator to join our team in our Walnut Creek office. What You'll Be Doing:Coordinate and facilitate in-person orientation sessions for all newly hired Caregivers.Prepare and manage New Hire Orientation schedules, ensuring all logistics are arranged in advance including room reservations, equipment, supplies, badges, systems access, and printed materials.Order and prepare orientation materials, employee handbooks, and welcome kits ahead.Introduce new caregivers to Hillendale Home Care's culture, mission, values, policies, and operational procedures with a focus on engagement, retention and service excellence.Collaborate with Recruiting Coordinator to ensure accurate and timely completion of onboarding records, caregiver profiles, compliance documents, and other admin tasks needed post orientationGather and analyze feedback from orientation through surveys to identify areas for improvement.Conduct post-orientation follow-ups with new hires within their first 7-14 days.Collaborate with department leads to update orientations content in line with changing policies, regulatory updates, and best practices.Requirements:High school diploma or equivalent 2+ years of direct caregiving experience required (home care, private care, home health care, or CNA)Experience supporting caregiver onboarding and cross trainingDemonstrated ability to train and support caregivers with patience and clarityExperience with memory care clients; private, facility or hospital settings preferredProficiency with Google Workspace apps (Google Docs, Sheets, Slides, Gmail), WellSky/ClearCare, etc. What Hillendale Provides:Full-time Mon-Friday schedule in Walnut Creek officeCompetitive hourly rate with monthly incentive compFull-time opportunity with a growing company and innovative teamHealthcare benefits (medical, dental, vision, life)401(k) plan with employer matchPaid vacation and sick timePaid holidaysFun, collaborative work environmentBenefitsMedical insurance401kDental insuranceVision insuranceLife insurance