Critical Operations Engineer II

Critical Operations Engineer IIGavinHeath is partnering with a client in Denver, CO looking to add a Critical Operations Engineer II to their team. The role is a Direct Hire position.Responsibilities :Data Center Operations & MaintenanceServe as subject matter expert across:Electrical systems (utility, generators, switchgear, UPS, STS, ATS, PDUs)Mechanical systems (chilled water, HVAC, CRAC/CRAH, humidification)Fire/life safety systems (wet and pre-action sprinklers, detection systems)Communications infrastructure (IFD, MDF, MMR, structured cabling)Operate, monitor, maintain, and respond to abnormal conditions across all facility systemsTrack, trend, and analyze operational performance dataEnsure maximum uptime and prevent customer-impacting outagesManage data floor and mechanical loading capacity to optimize cooling efficiencyProvide integrated mechanical and controls expertise across the entire facilityMonitor building fire alarm systems and overall facility healthInfrastructure & Technical ExecutionSupport and execute infrastructure projects:Cage build-outs, rack and stack, overhead installationsManage structured cabling environments and customer spacesTroubleshoot and maintain:Transformers, generators, switchgear, UPS systemsPLCs, Client systemsNetwork hardware, transmission media, cabling infrastructurePerform and oversee work order completion and technical problem resolutionWork Management & SystemsManage:Trouble tickets and service requestsWork order lifecycle and completion processesUtilize CMMS systems for maintenance tracking and reportingEnsure SLA compliance and proper data entry into OSS systemsMaintain asset tracking, labeling, and inventory managementAssist with database management of maintenance discrepancies and resolution prioritizationCustomer Support, Compliance & Site OversightProvide high-level customer support and ensure internal customer demands are metEnsure contractors deliver quality work and meet operational standardsProvide physical security oversight within the facilityConduct facility and security tours; document and resolve issuesManage incident escalation, response, and reportingAdhere to and promote operational excellence standards, culture, and guiding principlesOperational Leadership & StrategyPartner with Data Center Manager to:Define and execute preventive and predictive maintenance programsDetermine mechanical and electrical maintenance requirementsDrive operational efficiency, cost reduction, and system optimizationDevelop and implement innovative solutions to improve performance and reduce costsServe as primary expert on fire codes, electrical codes, and regulatory complianceMentor and provide guidance to junior techniciansContribute to technical documentation and maintenance proceduresQualifications :Technical KnowledgeExpert understanding of:Electrical and mechanical systems in critical facilitiesElectrical distribution, transformers, generators, switchgear, UPS systemsChilled water systems, CRAC/CRAH units, PLCs, Client systemsFire/life safety systems including pre-action sprinklersExpert knowledge of:NECNFPA 70E, 72, 25Fire/life safety compliance and building codesExpert knowledge of fiber optics, structured cabling, and telecom infrastructureDeep understanding of industrial safety practices (LOTO, OSHA, arc flash)Experience with monitoring systems, data tracking, and performance analysis toolsTechnical Experience & Skills5–7+ years of experience installing, maintaining, or troubleshooting large-scale commercial/industrial systems, including:Chilled water systems, centrifugal chillers, cooling towers, heat exchangersHVAC systems, CRAC/CRAH units, humidification systemsPumps, VFDs, water treatment systemsDiesel generators, fuel/oil systemsElectrical distribution systems (480/277 and 208/120)Static UPS systemsFire protection systems (double interlock pre-action)Client and PLC controlsExpert-level experience with fiber and copper cabling (layout, pulling, dressing, termination)Experience diagnosing and repairing IT hardware, servers, and network switchesProven leadership and mentoring capabilityStrong written and verbal communication skillsProficiency with Microsoft Office toolsAbilitiesCommunicate effectively with customers, internal teams, and contractorsCoordinate and supervise vendors performing maintenance or upgradesQuickly learn and respond to complex issues (including after-hours)Operate in a process-driven, high-reliability environmentAnalyze and solve complex technical problemsManage multiple priorities and projects simultaneouslyOperate hand tools, power tools, and electrical diagnostic equipment (multi-meter, infrared camera)Education & RequirementsBachelor's degree in Mechanical or Electrical Engineering (or equivalent experience)5+ years in mechanical/electrical roles within critical facilities (data center, hospital, power plant preferred)Ability to pass a comprehensive background check (criminal, employment, education, DMV, credit)GavinHeath is an equal opportunity employer. GavinHeath will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation and gender identity), national origin, disability, age, creed, ancestry, genetic information, or any other status protected under applicable federal, state, or local laws.