Host, Hostess, and Server Assistant
Job Summary
Join our vibrant hospitality team as a Host, Hostess, or Server Assistant, where your energy and enthusiasm will set the tone for an exceptional guest experience. In this dynamic role, you will be the welcoming face of our establishment, ensuring guests feel valued from the moment they arrive. Your responsibilities include managing guest seating, assisting servers with their needs, and maintaining a smooth flow of service. This position offers an exciting opportunity to develop your hospitality skills while working in a lively environment that celebrates teamwork and guest satisfaction. All roles are paid positions committed to providing a positive and engaging work experience.
Responsibilities
Greet guests warmly upon arrival and manage waitlists efficiently to minimize wait times
Escort guests to their tables, providing menus and answering initial questions about the menu or specials
Maintain cleanliness and organization of host stand, waiting areas, and dining spaces
Assist with reservations management using POS systems such as Aloha POS or Micros POS to ensure accurate seating arrangements
Communicate effectively with team members to coordinate seating flow and address guest needs promptly
Uphold excellent phone etiquette when handling reservation inquiries or guest questions over the phone
Provide exceptional guest services by addressing concerns professionally and ensuring guest relations are positive from start to finish
Experience
Prior experience as a host or hostess in a fast-paced restaurant environment is preferred but not required; enthusiasm and a positive attitude are essential
Experience in food service or customer service roles demonstrates strong communication skills and guest-focused mindset
Familiarity with restaurant POS systems such as Aloha POS or Micros POS is advantageous
Strong communication skills, including clear verbal interaction and attentive listening, are vital for success in this role
Ability to handle multiple tasks efficiently while maintaining a friendly demeanor under pressure
Join us if you’re passionate about creating memorable dining experiences! We value energetic individuals who thrive on delivering outstanding customer service, fostering guest satisfaction, and working collaboratively within a lively team environment.
Job Types: Full-time, Part-time
Pay: $10.00 - $10.50 per hour
Expected hours: 20 – 30 per week
Benefits:
Flexible schedule
Work Location: In person