Front Desk Coordinator

Company DescriptionRoots of Nature Aesthetic & Wellness is dedicated to providing exceptional care and personalized services to enhance wellness and natural beauty. As a trusted provider in aesthetic and wellness solutions, we strive to create a welcoming and professional environment for our clients. Our team focuses on offering transformative experiences tailored to individual needs, ensuring every client feels valued and cared for. Located in Lees Summit, MO, we are committed to excellence and innovative approaches to health and beauty.Role DescriptionWe are seeking a friendly, polished, and highly organized Front Desk Coordinator to be the face of our practice. This is a full-time, on-site role located in Lees Summit, MO for a Front Desk Coordinator. The Front Desk Coordinator will be responsible for welcoming clients, managing appointment scheduling, answering and directing phone calls, handling receptionist duties, and providing administrative support to the team. The position requires exceptional organizational and communication skills to ensure front office operations run smoothly and enhance the client experience. This role is perfect for someone who is passionate about beauty, wellness, and outstanding customer service.Responsibilities:· Greet clients warmly and ensure a welcoming, upscale experience· Answer phone calls, emails, and text inquiries professionally· Schedule and confirm appointments using [software used –DaySmart Spa]· Manage client check-ins and check-outs· Process payments and maintain accurate records· Maintain a clean and organized reception area· Sell skincare and make up products· Educate clients on services, products, and promotions· Support providers and management with administrative tasksQualificationsStrong interpersonal skills and professional phone etiquette to deliver excellent client service.Experience in appointment scheduling, POS systems and receptionist duties to effectively manage client interactions and administrative tasks.Ability to provide administrative assistance and support day-to-day operations.Detail-oriented with exceptional organization and time management abilities.Proficiency in using office management software and tools is a plus.High school diploma or equivalent required; further education or certifications in administrative support preferred.Previous front desk, receptionist, or customer service experience (experience in aesthetics, spa, or wellness industry preferred)Ability to handle sensitive client information with discretionExcellent communication and multitasking skillsPassion for aesthetics, wellness, and client careJob Type: Full-timePay: $21.50 - $22.00 per hourBenefits:401(k)Dental insuranceDependent health insurance coverageEmployee discountFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offRetirement planUniform allowanceVision insurance