Banquet Captain

Banquet Captain - Fiorella's Event CenterLead the Room. Own the Experience. Deliver What People Remember.At Fiorella's Event Center, every event is an opportunity to create something unforgettable. From weddings and private celebrations to corporate gatherings, our in-house events are designed with intention, executed with precision, and delivered with exceptional hospitality.We're looking for a Banquet Captain who is ready to lead from the front, someone who thrives in high-energy environments, takes pride in execution, and brings confidence, organization, and presence to every event.What You'll Be Part OfThis role puts you at the center of our in-house Event Center experiences:Weddings & Celebrations - Milestone moments that deserve flawless executionCorporate & Private Events - High-touch experiences that reflect professionalism and polishA Dedicated Event Venue - A controlled, high-standard environment where every detail mattersA team that believes hospitality is about how people feel, not just what they receiveWhat You'll DoYou are the on-site leader responsible for ensuring every event runs smoothly, seamlessly, and at the highest level.Own the Event - Lead setup, service, and breakdown within Fiorella's Event CenterLead the Team - Direct, coach, and hold banquet staff accountable to high standardsDeliver Elevated Hospitality - Create a polished, seamless, and memorable guest experienceCoordinate Across Teams - Partner with Culinary and Sales to ensure alignment and executionAnticipate & Adapt - Solve problems in real time and stay ahead of the flow of the eventDrive Excellence - Maintain organization, cleanliness, and consistency throughout the venueOur Values in Action (HOPE)How we show up matters:Humility - We lead with service and put the team firstOptimism - We bring energy and solutions, even under pressurePassion - We take pride in every detail and every experienceEngagement - We are present, accountable, and fully investedWho You AreYou thrive in fast-paced, high-energy environmentsYou are a natural leader who can organize, direct, and motivate a teamYou stay calm, focused, and solutions-oriented under pressureYou are detail-oriented and take pride in executionYou communicate clearly and confidently with both team members and guestsYou take initiative and ownership-no waiting, just actionExperience2+ years in hospitality, events, or full-service restaurant environments preferredPrior leadership or supervisory experience strongly preferredExperience in banquet, catering, or event center environments is a plusWhy This Role Stands OutYou're not traveling site-to-site, you're leading high-level events in a dedicated Event SpaceConsistency in environment allows you to master execution and elevate standardsEvery event is different, bringing new energy, challenges, and winsYou'll build real leadership capability in a high-impact roleBenefits & PerksCompetitive PayHealth, Dental & Vision Insurance401(k) with Company MatchPaid Time OffLeadership Development & Career Growth OpportunitiesEmployee Dining DiscountsPhysical RequirementsAbility to remain on your feet for extended periods, including standing and walking throughout eventsAbility to lift, carry, push, and pull up to 50 poundsAbility to bend, reach, and move quickly in a fast-paced environmentAbility to maintain energy, focus, and professionalism throughout long eventsOur CommitmentWe are proud to be an equal opportunity employer and are committed to creating an inclusive environment where every team member can thrive.Ready to Lead the Experience?If you're energized by events, motivated by leadership, and driven to create exceptional in-house experiences this is your opportunity.