Regional Director of Operations
Position Summary:The Regional Director of Operations is responsible for executing short and long-term financial and operating objective of multiple long-term care facilities within a region. In addition, the Regional Director of Operations is responsible for the development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization.Principal Duties and Responsibilities:Fosters Intersect Healthcare’s culturePlans, develops, directs, monitors and supports all operational and fiscal activities for the facility’s programs and servicesEnsure quality and consistency with company standards. Actively promotes Intersect Healthcare’s mission, vision and values.Coordinate and lead the overall vision and strategy within the region and execute policies and procedures that contribute to the overall business plan, quality care and regulatory compliance.Ensures that departmental decisions and project plans such as those for staffing, development, organization, efficiency and capital improvements are in line with the organizations business plan and vision.Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution.Reviews and approves cost estimates and staffing requirements for projects.Establishes and administers the department’s budget.Focus the organization on continuous improvement programs with the objective of driving improved operational results.Ensures best practices are used to capture cost to collect for data driven performance.Collaborates with other divisions and departments to carry out the organization’s goals and objectivesProvides on-site support during surveys and in crisis situations.Lead, guide, evaluate, and develop a team of Administrators to ensure achievement of business objectives within the reason.Analyze and recommend operational investments such as new equipment that best meet the organization's business needs.Analyze and recommend facility structures / infrastructures to ensure facilities are maintained at the highest levels.Actively involved and support talent development and succession.Support acquisition due diligence and integration activities within region.Travel between facilities within region regularly and collaborate with staff (up to 50%).Performs all other duties as assignedRequired/Desired Qualifications:Qualifications / Requirements:Bachelor’s degree in Business or related field, MBA or related degree preferred10 + years’ operational experience, including 3+ years of P & L responsibilityStrong communication and analytical skills with the ability to recommend improvementsPrior experience in healthcare preferredLicensed Nursing Home Administrator license requiredSpecific skills, knowledge, and abilities:Ability to effectively and positively lead and supervise a team, including development and coaching.Must be a self-starter and problem solver, capable of functioning in a dynamic, fast paced, change oriented environment.Strong organizational, analytical, and problem-solving skills.Collaborative team player with the ability to connect and work with employees at all levels; interacting effectively with senior management and staff to carry out the organization’s mission and objectives.Ability to keep confidences and be a corporate example of professionalism and confidentiality.Ability to understand and assess business priorities and act accordingly.Ability to give and receive constructive feedback.Ability to be influential and to effectively and quickly build relationships that establish trust, respect, competence, and confidence.Superb interpersonal, presentation, verbal/written communication, and listening skills.Good understanding and application of federal, state, and local laws and regulations pertaining to Nursing Home Regulations. Understanding of healthcare regulations that impact the company and industry, a plus.Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint, as well as experience using HRIS systems.Other Special Requirements:Manual dexterity required to operate modern office equipment.Ability to travel as needed or assigned.