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The Customer Service Representative is responsible for handling inbound customer calls from both providers and members. Experience Details: of inbound call center experience in the health insurance industry.
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The Customer Experience Associate is responsible for handling a variety of inbound calls to assist our current customers with questions related to their Intoxalock ignition interlock device.
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The roles involve reaching out and qualifying inbound leads, accurate reporting inside our CRM, identifying potential issues in our sales process, and communicating these to the team leader. Responsibilities Qualify incoming leads so appointments are arranged as fast as possible to provide an excellent customer service experience Funnel new qualified leads into the sales pipeline by following up with each prospect via email, phone calls or other forms of communication Record monthly and quarterly sales and performance goals to ensure they are being met.
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Receive inbound and place outbound calls to patients. We are looking for a Registered Nurse licensed in New York. Must have some Bariatric experience and able to provide nursing and administrative support via TeleHealth to bariatrics / physician clinics in the state of New York.
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You may be assisting with inbound calls from clients, patients and customers or placing outbound calls to members, patients, or doctors offices. Router/ modem to connect Ethernet cord no WIFI connections permitted.
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All calls are inbound calls only - no cold calling. Additionally, while new hires wait for their license to come in from the state, they will ONLY be taking billing calls.
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Manage inbound calls, emails and live chat inquiries related to portal navigation, account support and login inquiries ensuring timely resolution and routing and escalating as appropriate.
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This role will be handling inbound triage calls, after-hour customer service inquires, and facilitating payments for airline tickets, funeral home expenses and other emergency travel needs.
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Taking inbound phone calls from agents and policy holders. Answering phone calls and teams chats. These requests could be address changes, beneficiary changes, policy cancellations, withdrawals requests, policy renewals, death claims, and more.
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This will primarily be via inbound calls, to include emails, and other communication platforms. Must be able to pass background check for KY Pharmacy Tech license. We're looking for Customer Service Pharmacy Technician , working in Manufacturing industry in Louisville, Kentucky, United States.
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Alongside the leadership team of the Welbe Advocate Hub (Call Center), the Call Center Supervisor helps oversee call center operations (inbound calls) to provide exceptional customer service to our participants.
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Answer inbound calls and make warm outbound calls in a fast-paced call center environment. You will take inbound calls, place outbound calls, and input customer data in a fast-paced call center environment.
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PRIMARY DUTIES AND RESPONSIBILITIES: Responsibilities % Time Effectively manage work volume by handling inbound calls/fax/ePA requests utilizing appropriate courteous and professional behavior based upon established standards.
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As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records.
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Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times. Headquartered in Whippany, New Jersey, Suburban Propane Partners, L.P. (NYSE:SPH) is a nationwide marketer and distributor of a diverse array of products to meet the energy needs of our customers, specializing in heating oil and refined fuels, as well as the marketing of propane, natural gas and electricity in deregulated markets.
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inbound calls jobs in Huntsville, AL
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