Program Manager
Program Manager Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Summary:
To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Program Manager located in Milpitas, CA. Reporting to the Sr Director, Program Management, the Program Manager will be responsible for supporting the end-to-end execution of a customer manufacturing program, coordinating cross-functional teams, tracking key deliverables, and helping ensure production, quality, cost, and customer expectations are met. This role will support a new customer program involving complex PCBA manufacturing and testing processes, requiring strong communication, time management, problem-solving, and foundational financial acumen.
What a typical day looks like:
- Coordinate day-to-day program activities across operations, engineering, supply chain, quality, finance, and other support teams.
- Support project planning, timelines, deliverables, and action item tracking to ensure program commitments are met.
- Serve as a customer-facing point of contact, providing updates, addressing issues, and escalating risks as needed.
- Track program KPIs related to delivery, quality, customer satisfaction, inventory, accounts receivable, and financial performance.
- Support forecast alignment with production capacity, materials availability, and operational requirements.
- Help monitor manufacturing cost, forecast variances, and corrective actions to support financial performance.
- Participate in risk management, scope changes, ECOs, PCNs, and contract compliance activities.
- Prepare program reports, customer updates, and internal presentations to communicate progress, challenges, and next steps.
- The experience we're looking to add to our team:
- Bachelor's degree in Engineering, Supply Chain Management, Business Administration, Operations Management, or a related field.3+ years of experience in program/project management within engineering, production and operations.
- Experience supporting customer programs in a contract manufacturing or industrial manufacturing environment.
- Strong communication and coordination skills, with the ability to work effectively with customers and cross-functional teams.
- Ability to manage timelines, priorities, deliverables, and follow-up actions in a fast-moving environment.
- Working knowledge of manufacturing KPIs, including delivery, quality, inventory, cost, and customer satisfaction.
- Foundational financial understanding, including cost tracking, forecast variance review, budgeting/forecasting concepts, or P&L impact.
- Experience with PCBA, SMT, AI-related products, or complex testing processes.
- What you'll receive for the great work you provide:
- Full range of medical, dental, and vision plans
- Life Insurance
- Short-term and Long-term Disability
- Matching 401(k) Contributions
- Vacation and Paid Sick Time
- Tuition Reimbursement
The base pay range for this position is provided below. The final base rate offered will be determined using job-related, non-discriminatory criteria, including but not limited to experience, qualifications, geographic location, education, external market data, and internal equity.$99,900.00 USD - $137,300.00 USD AnnualJob Category
OperationsIs Sponsorship Available?
NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).