Sr. Deployment Technician

Sr. Windows Field Deployment TechnicianDeploy and configure IT equipment at VA medical centers | Hands-on technical work | Customer-facing roleThe Role:Deploy, image, and configure IT equipment (PCs, laptops, monitors, printers, network connections) at VA medical centers and training sites. You'll set up training rooms, install hardware, verify system images, configure Active Directory, and provide white-glove customer service to VA staff. On-site work at VA locations with daytime hours (occasional evenings/weekends). Local travel to sites within the metro area as needed.What You'll Do:Unbox, install, and configure IT equipment at VA facilities and training centersImage computers with current VA builds and prepare for security scansSet up network connectivity, peripherals, and training room equipmentTroubleshoot hardware/software issues and provide break-fix supportRe-pack and ship equipment between sitesLog work in system admin tools and maintain documentationDeliver excellent customer service to VA staff and traineesRequired:5+ year imaging and installing computer equipmentHardware support experience: laptops, desktops, printers, deployment projectsSystem administration tasks and troubleshooting skillsStrong customer service and communication skillsPhysical requirements: Lift/move equipment up to 50 lbs, push carts, frequently stoop/crouch/reachPersonal vehicle available during work hoursBachelor's in STEM/IT/CSUS Citizenship or Green Card required for Public Trust clearance