Executive Receptionist

Job Description Position SummaryWabtec is seeking a professional, polished, and customer-focused Receptionist to serve as the first point of contact at its corporate headquarters. This role will welcome employees, executives, board members, customers, vendors, delivery personnel, and other visitors while supporting front-desk, administrative, and workplace operations.Key ResponsibilitiesProfessionally greet and assist all visitors, executives, customers, vendors, and employees.Manage visitor check-in, badges, logs, and security procedures.Provide concierge-level assistance, directions, meeting room guidance, and general support.Answer and route phone calls, emails, and voicemail messages.Receive, sort, and distribute mail, packages, and courier deliveries.Coordinate conference rooms, meetings, catering, refreshments, and hospitality services.Support executive visits, leadership meetings, corporate events, and special projects.Assist with administrative tasks, supply ordering, invoices, postage, and work orders.Maintain a clean, organized, and professional reception area.Partner with Facilities, IT, and administrative teams to resolve workplace issues.Maintain confidentiality and follow all security, safety, and corporate policies.Support occasional early arrivals, late departures, and special events as required.Required QualificationsHigh school diploma or equivalent required; Associate/Bachelor’s preferred.3+ years of receptionist, front-office, hospitality, customer service, or administrative experience in a corporate environment.Excellent computer skills and proficiency with Microsoft Office Suite — Outlook, Word, Excel, PowerPoint, and Teams.Strong verbal and written communication skills.Professional appearance and executive-level presence.Excellent customer service, organizational, and multitasking abilities.Strong attention to detail, judgment, and discretion.Ability to work independently and as part of a team in a fast-paced environment.Flexibility to arrive early or stay late when business needs require.Ideal CandidateThe ideal candidate is an experienced corporate receptionist or front-office professional who is polished, dependable, highly organized, and comfortable interacting with senior executives, board members, customers, and external stakeholders. Strong hospitality, customer service, and administrative skills are highly valued.