Director - Internal Communications

WHO WE ARE: Since 1923, NCCI has been committed to fostering a healthy workers compensation system. We are the nation’s trusted source for accurate, objective workers compensation information. At NCCI, we recognize that our employees are the reason our legacy endures today. We’re motivated by the opportunity to do challenging and interesting work, and our Total Rewards package attracts top talent. Our employees care about each other, and the communities in which they live and work. Our values of integrity, respect, quality and excellence, responsibility, and commitment guide our success. WHAT WE BELIEVE: We come from diverse backgrounds, so our commitment to inclusion is what brings us together to work as one. We respect each other and value our differences. We can be authentic and feel like we belong. We promote equity in our organization and our community. At NCCI, we’re looking for a Director-Internal Communications to serve as the Practice Lead for our internal communications needs. This includes the development and execution of comprehensive communications plans that leverage a broad range of media vehicles and platforms, including intranet, email, internal social feeds, video, and other communications technology. You will also have shared ownership of our large employee engagement events, such as Town Halls and All Hands meetings. If you’re looking for a creative role with high exposure and impact at an industry-leading company, apply today and see what a career at NCCI can do for you! WHAT YOU’LL DO: Internal Communications Plan, create, and manage content for all employee communications vehicles Create editorial strategy, guidelines, and calendars for generating a steady volume of engaging content that supports our strategic and cultural objectives, effectively conveys the message, and meets timelines Oversee regular maintenance of intranet content to ensure freshness and relevance HR Divisional Liaison Coordinate and oversee all incoming communication requests, including interaction with stakeholders on timing, creative, and priority concerns Fulfill all roles of a Divisional Liaison Copywriter Create original content and edit existing content for internal and corporate communications as needed Community & Charitable Relations Communications Oversight Maintain oversight on internal communications, local media relations, and close coordination with Community & Charitable Relations Manager Disaster Preparedness and Crisis Communications Serve as primary internal communicator for all business continuity and crisis communications Manage crisis communication needs as they arise Manage & Direct Assigned Staff Responsible for management of assigned staff, including: hiring, position design, organization structure, performance assessment, coaching, pay, and corrective action and separations Develop, review, and approve work schedules, work assignments, work processes, PTO and other time-off requests, and development through relevant training programs for staff WHAT IT TAKES: Bachelor’s Degree 10+ years of corporate communications/agency experience and intranet management 5+ years management or lead experience Outstanding, proven written and verbal communication skills Demonstrated ability to effectively craft meaningful, original messages and conduct public presentations that convey desired messages Ability to communicate with stakeholders On-camera and on-stage presentation skills, including interviewing, hosting, and delivering business updates in an engaging way using humor and warmth Knowledge of video, including concept and scripting skills The ability to generate creative concepts Expert understanding of Internet/Intranet technology and best practices that drive stakeholder engagement Ability to translate complex information into clear messages for various key audiences Ability to partner and collaborate with subject matter experts and creative team to get things done Problem-solving and decision-making skills Excellent project management skills WHAT’S IN IT FOR YOU: Work for the leader in workers compensation information providing data, insights, and tools for almost 1,000 insurance companies Competitive starting base pay plus a targeted annual performance bonus For local candidates: a phenomenal work environment, with perks including an onsite café, coffee shop, game room, fitness center, and employee activities and sports leagues to participate in Wonderful team of dynamic people to work with who are fun, caring, and friendly Positive work environment and culture that celebrates success and honor’s each other’s contributions to the team Fantastic benefits package and total rewards offerings WHO TO CONTACT: Zach Wierzba Sr Talent Acquisition Specialist zach_wierzba@ncci.com EQUAL EMPLOYMENT OPPORTUNITY NCCI Holdings, Inc. is an Equal Opportunity Employer. It is our policy to provide equal opportunities to our employees (for example, in hiring, promotions, training) and to all job applicants, and to maintain a work environment free of discrimination on the basis of race, creed, color, national origin, marital and veteran status, gender, age, status as a qualified individual with a disability, religion, sexual orientation and gender identity or expression, genetic information, or any other basis prohibited by law. This policy applies to all employees and job applicants for employment. We require a drug screen and background check. Smoke-free environment.