Account Associate - State Farm Agent Team Member

Benefits:License reimbursementBonus based on performanceCompetitive salaryFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentABOUT OUR AGENCY:Our agency has been proudly serving the community since 2007 and is supported by a dedicated team of 5 professionals. My background includes wholesale and over 30 years in the financial services industry, which has shaped my commitment to strong client relationships and sound financial guidance.I attended a small college in Florida and am a proud Marine Corps veteran. Outside of work, I enjoy spending time with my wife and three children. I'm also actively involved in our church and in the local youth soccer league, where one of my team members coaches a youth team.We offer a family-focused culture with thoughtful touches like birthday celebrations, a coffee bar for the team, and added flexibility around the holidays. We value the balance between a competitive drive and a supportive environment.Our office operates like a close-knit family, built on teamwork, loyalty, and community engagement. We're looking for long-term, career-minded individuals who are relationship-focused, growth-oriented, and proud to represent both the agency and our community.If you're looking for a place where you can build a lasting career in a supportive, family-style environment, this could be the right fit for you.ROLE DESCRIPTION:As Account Associate - State Farm Agent Team Member for Chris Hernandez - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.RESPONSIBILITIES:Manage customer accounts and update information in the database.Assist customers with policy changes and inquiries.Process insurance claims and follow up with customers on claim status.Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS:Strong organizational skills and attention to detail.Excellent customer service and communication skills.Previous experience in insurance or a related field preferred.