Regional Sales Rep
Employee will be responsible for the comprehensive sales/marketing and product support programs for heavy equipment.
Be responsible for and involved in all equipment sales, leases, and rentals in the territory. Customer support will be coordinated with the Customer Support Manager.
Seek and coordinate all field intelligence and disseminate data to all parties directed, inclusive of staff, management and manufacturer(s).
Cultivate strong manufacturer relationships.
Evaluate and seek complementary products.
Overview the delivery of new machines and monitor performance, warranty repairs and procedures.
Follow up on customer warranty problems and work out solutions in conjunction with Customer Support Manager.
Exemplify HMIs corporate policies and philosophies to customers and to all factory personnel.
Communicate regularly with management, summarizing activity with customers and manufacturers, including name of company and persons contacted, purpose, results, and general statement about level of business activity and customer attitudes.
Maintain sales contact data base for use in mailings and other sales work.
Other responsibilities may be assigned.
Employee will be directly accountable to the regional customer support manager for proper interpretation and fulfillment of responsibilities.
Strong sales skills
Willingness and ability to travel as needed
Advanced oral/written communication, presentation, negotiation and sales strategy skills
Strong interpersonal skills.
Ability to work effectively with the corporate sales team and to draw upon those corporate resources in an appropriate manner
Ability to deal with competing priorities in a fast-paced environment
The highest ethical standards including honesty, integrity and dedication
Ability to diplomatically manage difficult customer and/or employee situations
Demonstrated ability to maintain confidentiality
Strong problem-solving and decision-making skills.
Good computer skills, excellent knowledge of Windows Office Products
Bachelors Degree in Business preferred
5+ years experience in heavy equipment sales and rentals
Previous supervisory/management experience
Industry and/or heavy equipment retail sales experience
Solid understanding of local market conditions
Excellent customer service skills