Remote Post-Implementation Solutions Engineer

Certa.ai is seeking a Solution Engineer (Post-Implementation) to join our remote-first, global team. You’ll be the primary contact for post‑deployment issues, troubleshooting, and assisting customers with configuration and integration questions within a defined SLA framework. You’ll diagnose configurations, triage incidents, and clearly document reproduction steps for Product or Engineering. You’ll avoid ongoing change work, focusing on stability, knowledge sharing, and continuous improvement #J-18808-Ljbffr