APS Investigator - Region 4 (Southeast)

Job TypeFull-timeDescriptionInnovative. Collaborative. Client-Focused. Growth-Minded. Caring.These are 5 words used to describe Briljent and the Briljent culture. We are seeking Adult Protective Services Investigators with these same qualities to conduct thorough investigations and document investigation activities involving allegations of abuse, neglect, and exploitation involving endangered adultsBriljent is dedicated to hiring a unique team of qualified people to serve our clients. We pledge to continue building a company culture where everyone is valued and accepted. Check out our Communication Creed and Non-Negotiable Items that help define the company culture. And ask us about Never Letting Donkeys In The Pool.Must be eligible to work in the United States. No sponsorships are available currently.While this job does work remotely, this role does require on-site investigations. Travel will be required within the SE region of Indiana. Preferred residing locations: Delaware, Henry, Madison. Travel locations include: Delaware, Henry, Madison, Randolph, Hancock, Johnson, Shelby, Morgan, Bartholomew, Brown, Decatur, Jackson, Jennings, Dearborn, Fayette, Franklin, Jefferson, Ohio, Ripley, Rush, Switzerland, Union, and Wayne.Here Are The Day-to-day Duties Of This PositionInvestigate allegations of abuse, neglect, and exploitation involving endangered adultsConduct thorough investigations, including interviews, record reviews, and collaboration with other investigative agenciesInitiate and facilitate referrals to services and community resourcesDocument investigation activities, including case planning, safety planning, case notes, and findingsServe as the Priority A (within 24 hours of receipt) responder to initiate timely contact with clients facing immediate harm on a rotating basisRespond to all assigned investigations within the required timeframeReview and respond to quality assurance evaluationsSkills Needed To Be Successful In This RoleAbility to think critically, incorporating multiple factors into larger conceptsStrong organizational skills with abilities to simultaneously manage multiple investigationsAbility to work with and relate to others with customer relation techniques, professionalism, and respect for other culturesAbility to effectively use active listening and interviewing skillsAbility to adapt quickly when policies and regulations changeMust be computer literate and have MS Word, Excel, Outlook, and Internet skillsAbility to foster teamwork with all levels of management and staffAbility to work well independently and within a teamSuperior verbal and written communication skillsStrong decision-making skills, with accuracy and attention to detailRequirementsExperience with Adult Protective Services, Investigatory, Social Services, Human Services, or Law Enforcement workBachelor’s degree preferredMust have reliable transportation, a valid drivers license and car insurance, and a clean driving recordMust be willing and able to commute to the following Indiana counties: Delaware, Henry, Madison, Randolph, Hancock, Johnson, Shelby, Morgan, Bartholomew, Brown, Decatur, Jackson, Jennings, Dearborn, Fayette, Franklin, Jefferson, Ohio, Ripley, Rush, Switzerland, Union, and Wayne.What else does it take to be successful at Briljent?Consultative Mindset –Listen. Stay client-focused. Understand and prioritize the needs, goals, and concerns of clients. Customize solutions to meet the specific requirements and expectations. Encourage open-communication and collaboration.Flexible - Be open to change and adaptable to new situations, ideas, and approaches.Learning Leader – At Briljent, we seek new ideas, find creative ways to hone skills, and share lessons learned so we can continually bring our best to our clients. It's not always easy. Honestly, it's not always comfortable. But that's okay. We love a good challenge.Impeccable Integrity – Maintain a high level of integrity, honesty and ethics in all interactions and decision making. Do what's right, do what you say you're going to do, and do it all honestly.If this sounds exciting and you have the qualifications plus something unique to add to the team, apply now!Physical Requirements & Environmental ConditionsThese physical demands must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to communicate, remain in a stationary position, and utilize technology tools such as a laptop computer for extended periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Equal Opportunity EmployerBriljent is a solutions-based company. Solutions come from creative ideas; ideas come from being creative with differences. Briljent believes collaboration and perspective are critical to the success of the company. Employment at Briljent is based on merit and professional qualifications. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, national origin, disability, age, veteran status, marital status, or any other basis protected by federal, state, or local law, regulation, or ordinance.