Guest Experience Lead - Luxury Resort & Cottages
Occupations:
Lodging ManagersFirst-Line Supervisors of Personal Service WorkersConciergesHotel, Motel, and Resort Desk ClerksFirst-Line Supervisors of Entertainment and Recreation Workers, Except Gambling ServicesIndustries:
Traveler AccommodationAmusement Parks and ArcadesVocational Rehabilitation ServicesScenic and Sightseeing Transportation, LandOther Schools and InstructionPinehurst Resort is seeking a Lead Ambassador for The Cottages at Pinehurst No. 8. This role leads daily operations and the Ambassador team, ensuring a personalized guest experience from pre-arrival through post-departure. Candidates should have an Associate's degree and at least three years of hospitality experience. Responsibilities include overseeing check-in and check-out, coaching team members, and addressing guest concerns promptly. The position requires strong leadership skills and a valid driver's license.
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