IT Support Associate

We're hiring on behalf of a Haystack partner!The Role Support the operations team in resolving technical problems within Amazon operations facilities Allocate, maintain, and troubleshoot IT equipment Handle support requests and procedures across the network Assist in training new hires Continuously learn new technologies Support customers from multiple buildings, as well as remote customersWhat You'll Need Experience troubleshooting integrated and interdependent computer systems Ability to lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach Experience in a dynamic environment with a high degree of customer service 1+ years of Windows, Mac, or Linux Operating systems support experience CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications (preferred)What's On Offer Competitive compensation package Comprehensive healthcare benefits starting on Day 1 Matching 401(k) program Up to 20 weeks of paid parental leaveApply via Haystack today!