Product Manager for ICM Operations

Lead transformative initiatives as a Product Manager for Forma.ai's ICM Operations platform. Shape key workflows, automation, and business intelligence, driving impactful product strategies. As a strategic leader at Forma.ai, you'll own essential product requirements across Core Services and BI. Your role will involve collaborating with engineering and operations, ensuring user workflows are seamless and effectively designed. Harness your product judgment to tackle user pain points and drive meaningful solutions for internal teams and clients. Key Responsibilities Own product requirements and prioritize core services Translate complex input into clear user flows Partner with engineering to refine feature requirements Align engineering, operations, and leadership on priorities Create wireframes for rapid idea validation Requirements Experience with business intelligence and ticketing systems Strong skills in data visualization best practices Proven ability to collaborate cross-functionally Comfort in owning product areas end to end Excellent written and verbal communication skills Leverage your expertise in product management and business intelligence to create impactful solutions at Forma.ai. J-18808-Ljbffr