Outsourced Performance Manager
All Work types Full-time (1)All Locations US - Salt Lake City (1)All Categories Operational Services (1)Outsourced Performance ManagerApply now Job no: 495183Work type: Full-timeLocation: US - Salt Lake CityCategories: Operational ServicesWe’re looking for an experienced Outsource Performance Manager to drive performance, compliance, and results across our external law firm and agency network. This role partners closely with internal teams and vendors to ensure strong KPI delivery, effective inventory placement, and high-quality service outcomes.What You’ll DoOwn delivery of key operational and financial KPIsDrive law firm and agency performance against SLAs and forecasted outcomesManage inventory placement strategies to optimize recoveries and control costsDevelop and maintain performance reporting and insightsConduct audits and oversee call quality, collections, and vendor practicesAct as an escalation point for performance, settlements, and vendor issuesSupport compliance, complaint resolution, and regulatory requirementsEnsure accurate remittances, invoicing, and data integrity across systemsWhat We’re Looking ForExperience in performance management, analytics, or outsourced operationsStrong analytical, risk management, and problem-solving skillsProven stakeholder and vendor management experienceExcellent written and verbal communication skillsHigh attention to detail and comfort in a fast-paced, regulated environmentProficiency with Microsoft Office (Excel, PowerPoint, Word)Why Join UsHigh-impact role with visibility and influenceCollaborative, results-driven cultureOpportunity to improve outcomes across a national vendor networkAdvertised: 24 Mar 2026 US Mountain Standard TimeApplications close: 10 Apr 2026 US Mountain Standard TimeBack to search results Apply now Refer a friendWhatsapp Facebook LinkedIn Email AppOutsourced Performance ManagerUS - Salt Lake CityFull-timeOwn performance. Influence outcomes. Drive results. Join us as an Outsource Performance Manager, where you’ll partner with external firms, manage KPIs, and improve recoveries across a national legal network.Read moreOutsourced Performance ManagerUS - Salt Lake CityFull-timeOwn performance. Influence outcomes. Drive results. Join us as an Outsource Performance Manager, where you’ll partner with external firms, manage KPIs, and improve recoveries across a national legal network.Read morePowered by PageUp