Loan Operations Specialist

DescriptionThe Loan Operations Specialist supports the operational processing and system maintenance of consumer and commercial loans after closing. This role is responsible for accurate loan boarding, ongoing core system maintenance, and operational controls related to the bank’s loan portfolio. This role is critical in maintaining data integrity, compliance with banking regulations, minimizing operational risk, and delivering high-quality service to internal partners and customers.Key ResponsibilitiesBook new loans, renewals, modifications, and extensions into the core system based on approved and executed transactionsPerform general maintenance updates on core system loan records and resolve exceptions or issues in a timely mannerEnsure loan data integrity by validating system inputs and reconciling discrepanciesSupport operational compliance by adhering to internal policies, procedures, and regulatory requirementsReview and monitor loan-related reportsReconcile designated loan related GLsProcess payment corrections, fees, and other loan-related transactionsAccurately process participation loan payments and advancesCoordinate with the bank’s sales team and other operational departments to ensure loans are accurately accounted for and customer expectations are metSupport internal and external audits, including regulatory examinationsParticipate in system testing, conversions, and loan operations projectsRequirementsHigh-school diploma required; associate or bachelor's degree in finance, Business, Accounting, or related field preferred.1–4+ years of prior loan operations or banking experience are preferredExperience with core banking and loan systems including Fiserv Premier and Fiserv DNAWorking knowledge of loan products from an operational and servicing perspectiveWorking knowledge of banking regulations and compliance requirementsRequired SkillsStrong attention to detail and commitment to data accuracyStrong analytical, problem-solving, and decision-making skillsExcellent written and verbal communication abilitiesStrong organizational skillsAbility to manage multiple priorities in a fast-paced environmentProficiency in Microsoft Office (Excel, Word, Outlook)Ability to work independently while collaborating effectively with cross functional partnersEEO StatementWe’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.