Operations Specialist

Job OverviewWe are seeking a hands-on Operations Specialist to oversee daily warehouse and logistics operations at our Laredo facility. This role requires strong floor supervision, workforce coordination, and close follow-up with transport vendors to ensure smooth inbound, sorting, and dispatch activities while meeting client expectations and operational KPIs.The ideal candidate is proactive, detail-oriented, and experienced in fast-paced warehouse or last-mile environments.Key ResponsibilitiesWarehouse & Floor OperationsSupervise daily warehouse operations including inbound, sorting, staging, and dispatch.Manage shift planning, labor attendance, and manpower allocation based on daily volumes.Assign tasks to warehouse staff and monitor productivity.Ensure operational discipline, safety compliance, and workflow efficiency.Dispatch & Vendor CoordinationCoordinate with trucking vendors regarding vehicle availability and dispatch schedules.Ensure on-time dispatch execution and resolve operational delays.Monitor load planning and outbound movement accuracy.Client & Internal CoordinationRespond to client inquiries related to shipment status and dispatch updates.Collaborate with internal teams to ensure service-level compliance.Escalate operational issues when required.Inventory & Consumables ManagementMonitor usage of warehouse consumables (packaging materials, tape, cutters, etc.).Raise replenishment requests to avoid operational disruption.Reporting & Performance TrackingTrack daily productivity, KPIs, and service levels.Prepare daily operational reports for management review.Identify improvement areas and implement corrective actions.EducationBachelor's Degree (preferred)Experience RequirementsValid U.S. work authorization (U.S. Citizen, Green Card holder, or authorized to work without sponsorship).Previous experience in warehouse, logistics, or last-mile operations.Experience in shift supervision and manpower planning.Experience coordinating with trucking vendors and dispatch operations.Strong communication skills for client and team coordination.Comfortable working in a fast-paced warehouse environment.