Receptionist

Position OverviewThe Reception Coordinator is responsible for managing reception, and secretarial activities to support the overall objectives of the REPI Group. This role ensures the smooth operation of company facilities, effective communication, and high-quality support for internal departments and external visitorsKey Accountabilities Reception 70%Greet and assist guests in a friendly and welcoming manner.Answer phones and greet customers, vendors and suppliers in a personalized, friendly, and inviting manner.Direct guests to the appropriate person or meeting room.Manage and transfer incoming calls to proper extensions. Filter out spam or solicitation calls.Monitors and controls access to the building including visitor entry/portal.Receive, sort, and distribute incoming mail and packages promptly.Prepare and send outgoing mail.Maintain and update the daily conference room schedules.Maintain excellent communication both verbally and electronically with staff.Perform other clerical receptionist duties such as filing, and photocopying and digitizing files.Support different departments with secretarial tasks, including archiving and document management.Prepare fresh fruit weekly.Update phone list and employee contact information in database.Support office manager.Be an effective back-up to the office manager for any travel and administrative support.Other tasks and responsibilities may be assigned.Facility Maintenance & Decorum 30%Maintain the order and care of company spaces (internal and external), reporting necessary interventions to the Maintenance Manager or other relevant contacts.Ensure meeting rooms and guest areas are orderly and equipped with necessary materials.Interpret and understand emergency response and access control procedures, and enforce such procedures in the event of an emergency.Maintain inventory of office and breakroom supplies.Keep the reception area clean and presentable at all times.Communication with janitorial staff on any concerns.Stock and prepare conference rooms for use.Qualifications RequiredGED or High School diplomaMicrosoft office applicationsDemonstrates excellent customer service, communication and time management skillsAbility to multitask effectivelyAbility to operate scanners, printers and copiersExcellent attendance and punctualityProfessional attitude and appearancePreferred1-2 years of experience in reception, clerical or administrative or similar roleBilingual (bonus not required)Customer Service attitudeAbility to maintain a high level of confidentiality