Account Manager II

Job SummaryThe Account Manager II at Electronic Imaging Materials, Inc. (EIM) is responsible for driving revenue growth through responsive lead management, consultative selling, and long-term relationship development. This role focuses on understanding customer challenges, delivering tailored product solutions, and ensuring a seamless experience from initial inquiry through order fulfillment. Working closely with cross-functional teams, the Account Manager II supports accurate quoting, product alignment, and new opportunity development. By combining strong customer focus with proactive sales strategies, this role contributes directly to customer retention, account growth, and overall business success.Essential FunctionsRespond promptly and professionally to all referral leadsLeverage knowledge of EIM products and services to address clients' specific needs and challenges, introducing new products as relevantConfirm client requirements to generate precise sample requests or pricing from the estimating departmentCreate stock product estimates using pricing guidelines provided by the Senior Products & Innovation SpecialistIdentify and secure multi-order opportunities by establishing long-term contracts when suitableSchedule and follow up on all sales opportunities, both existing and potentialMaintain comprehensive and accurate records of all client and prospective client interactionsInform the product team of potential new product development opportunities based on client feedbackProvide timely updates and status reports on orders to customersCollaborate with the marketing team to introduce new products to customersDevelop and sustain a dynamic customer development program that focuses on acquiring new accounts and strengthening relationships with existing customersQualify leads and generate new lead development strategies, providing feedback to Marketing on lead performanceContribute to setting sales targets, including revenue and outreach goalsSkills You'll BringStrong communication and interpersonal skills; can build trust and drive sales resultsDemonstrated consultative selling skills, including needs assessment and solution alignmentStrong customer focus with high responsiveness and commitment to timely follow upAbility to build long-term relationships that drive repeat business and account growthDetail-oriented and organized, with strong time management and ability to manage multiple prioritiesProactive and collaborative approach with technical aptitude; supports cross-functional partnerships, upselling and product expertiseProficiency in Microsoft office and basic arithmetic (pricing, discounts, percentages) with accurate data managementA two-year college degree or completion of a specialized certification or licensing, and 3+ years related experienceWhat We OfferMedical and Dental Insurance401K OptionsInternet and Wellness StipendsTraining and Development OpportunitiesFlexible SchedulePaid Time Off & Paid Volunteer TimeEmployee Assistance ProgramApply now and be part of something impactful at EIM!Location: Remote (New Hampshire only)This is a remote position, but employees must be based in New Hampshire. At this time, we're only able to hire within NH.J-18808-Ljbffr