Sales Manager - Group & Business Transient Sales

At The Heathman Hotel, we believe in delivering thoughtful, personalized experiences rooted in timeless hospitality. We are seeking a Sales Manager – Group & Business Transient (BT) Sales who will play a key role in driving revenue through a balanced mix of group bookings and corporate transient accounts.As a proactive and results-driven sales professional, this individual will manage the full sales cycle—from prospecting and lead generation to contract negotiation and post-stay follow-up—while ensuring alignment with overall revenue strategies. The Sales Manager will collaborate closely with Revenue Management and Operations teams to deliver seamless guest experiences and achieve financial goals.Requested TasksGroup SalesIdentify, solicit, and secure new group business across key market segments (corporate, association, SMERF, etc.)Respond to RFPs, lead negotiations, and manage contracts to maximize revenue and profitabilityConduct site tours, client presentations, and hotel showcasesPartner with Events/Operations teams to ensure seamless execution and client satisfactionMaintain strong relationships with planners to drive repeat businessBusiness Transient (BT) SalesProspect, develop, and manage a portfolio of corporate accounts to drive negotiated rate agreementsConduct outside sales calls, networking, and client visits to grow market shareAnalyze production reports and adjust strategies to optimize account performanceCollaborate with Revenue Management to align pricing and availability strategiesRevenue & StrategyAchieve and exceed monthly, quarterly, and annual revenue goalsParticipate in weekly sales strategy and revenue meetingsMaintain accurate forecasting and pipeline managementIdentify trends and opportunities within the local marketRelationship ManagementServe as a brand ambassador for The Heathman Hotel in the local communityBuild strong internal partnerships across departmentsDeliver exceptional service throughout the sales cycle—from prospecting to post-stay follow-upRequested Capabilities2–5+ years of hotel sales experience, with exposure to both Group and Business Transient (BT) segments; experience within a luxury, lifestyle, or boutique property preferredProfessional, personable, and approachable with strong relationship-building skillsExcellent negotiation, communication, and presentation abilitiesProven track record of generating new business and successfully closing dealsAbility to manage multiple high-priority tasks and projects while maintaining efficiency and effectivenessExperience with CRM systems and sales reporting tools (Delphi, Salesforce, or similaProficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)Strong knowledge of the local market preferredAs part of the Makeready collection, we proudly offer a variety of thoughtful benefits for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance