Charge Entry/Coder

Job Summary We are seeking a detail-oriented and highly skilled Charge Entry/Coder to join our healthcare administrative team. The ideal candidate will possess a comprehensive understanding of medical coding and billing processes, ensuring accurate and timely entry of patient information and coding data. This role requires meticulous attention to detail, proficiency with electronic health record (EHR) systems, and a strong knowledge of medical terminology and coding standards. As a Charge Entry/Coder, you will play a vital role in maintaining the integrity of medical records and supporting efficient billing operations. Responsibilities: Comply with all legal requirements regarding coding procedures and practices Conduct audits and coding reviews to ensure all documentation is accurate and precise Assign and sequence all codes for services rendered Ensure all bills are satisfied in a timely manner Communicate with insurance companies about coding errors and disputes Submit statistical data for analysis and research by other departments Contact physicians and other health care professionals with questions about treatments or diagnostic tests given to patients with regard to coding procedures Submit insurance claims to payors Work denials as needed to resolve claim issues and balance account Handle office interactions with outside visitors. This includes greeting and directing guests, answering phone inquiries, and handling requests or complaints in a professional manner. Occasionally travel off-site to deliver files and reports to various departments within the organization. Maintain files with confidentiality in an easily accessible format. Answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs yourself Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents Process payments from patients for co-pays and uninsured visits Schedule appointments for new and recurring patients based on Physician Maintain hard copy patient records as well as the files stored in our EHR Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services Provide patients with support and guidance as needed Assists reception and other office staff with duties as needed Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum 5 years medical coding experience (Family or General Practice preferred) Certification preferred prior to hire date Excellent typing and 10-key speed and accuracy Superior mathematical skills Commitment to high level of customer service Familiarity with ICD-10 codes and procedures Working knowledge of medical jargon and anatomy preferred Education and/ or Experience: A high school diploma is the minimum education required, and applicants with degrees in a medical office field are not overqualified. Minimum 5 years experience of medical coding in the areas of Family or General Practice offices required. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: · Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; uses reason even when dealing with emotional topics. · Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments. · Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings. · Written Communication - Writes clearly and informatively; edits work for spelling and grammar, able to read and interpret written information. · Teamwork - Exhibits objectively and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; supports everyone's efforts to succeed. · Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values. · Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values. · Planning/Organizing - Prioritize and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives. · Professionalism - Approaches others in a tactful manner: reacts well under pressure: treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. · Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. · Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly. · Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. · Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes task on time or notifies appropriate person with an alternate plan. · Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; ask for and offers help when needed. Work Location: In person