Front Desk Agent (Part-Time)

Work for a family-owned and operated hotel in Gettysburg! Responsible for attending to the needs of guests, especially during check-in and check-out. ESSENTIAL JOB FUNCTIONS: Providing information to guests about hotel policies, services and amenities. Responding to requests from guests for assistance and information about the local area (e.g. directions, places to eat, etc.). Selling rooms to “walk-in” customers. Entering/changing reservation information on the computer system. Posting charges to guest accounts. Processing payments from guests. Making necessary corrections to guest accounts. Informing housekeeping department about room status/availability. Listening for and responding to guest complaints. Ensuring that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained. Operating hotel switchboard. Cleaning the front desk area. Maintaining daily logs. Balancing shift work and cash drawers. Logging maintenance problems. Additional Responsibilities: Any other duties assigned by Supervisor Company paid health insurance is available for all full time employees after 60 days. Job Type: Part-time Pay: From $13.00 per hour Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Work Location: In person