Sales Representative – Key Accounts & New Business
Position SummaryEstes is hiring a full-time Sales Representative to manage key customer accounts and generate new business. This role is responsible for driving revenue through outbound sales, account growth, and support of sales campaigns.You’ll work directly with strategic customers, manage the full sales cycle, and ensure consistent follow-through on opportunities. Travel is required — this role includes regular trips to events and key accounts across priority markets.Compensation includes a base salary plus performance-based incentives tied to revenue, account activity, and quota attainment.Key Responsibilities:Account Ownership & Revenue GrowthManage and grow assigned accounts through upselling, cross-selling, and retention strategiesIdentify new revenue opportunities within existing and prospective accountsConduct proactive outreach to prospects and support inbound lead qualificationPartner with B2B, Education, and D2C teams to execute sales plans across channelsSales Execution & Opportunity DevelopmentCollaborate with Sales Ops, Marketing, and Customer Experience to build campaigns and move opportunities through the funnelTrack customer touchpoints, deal stages, and close rates in CRM and reporting toolsSupport the proposal preparation, pricing, and contract coordination for customer dealsRepresent Estes in external communications, customer meetings, and eventsOrder Management & Account SupportEnter and verify orders in ERP and Shopify platforms with a focus on accuracy, compliance, and customer-specific termsEnsure timely follow-up on open orders, delivery timelines, and account-specific needsMaintain updated customer SOPs, contact records, and portal documentationCustomer Relationship ManagementBuild long-term customer relationships that support retention and growthServe as the primary contact for mid-tier and developing accounts; escalate major issues appropriatelyMonitor satisfaction and proactively address challenges or unmet needsPerformance Metrics & IncentivesIncentive compensation is tied to:Revenue contribution (new, renewal, and upsell)Opportunity generation and funnel impactCustomer retention and satisfaction scoresTimeliness and accuracy of sales operationsQualificationsMust reside in Colorado2–5 years experience in account management, inside sales, or sales enablementDemonstrated success in meeting or exceeding revenue goalsFamiliarity with ERP and ecommerce systems (Shopify preferred)CRM proficiency (Salesforce, HubSpot, or equivalent)Excellent communication, negotiation, and organizational skillsHigh attention to detail with the ability to manage multiple prioritiesProficiency in Microsoft Office; Power BI a plusPowered by JazzHRZ71VBG9SwN