NetSuite Administrator

Brief DescriptionBURRELL COMMUNICATIONS GROUPFounded in 1971, Burrell Communications Group, or Burrell for short, is a collective of the creatively curious. Everything we do is centered around researching, amplifying, and celebrating culture, all over the world. We always embrace the responsibility of telling the stories that define communities. We are an engine for insatiable ambition, creative audacity, and cultural integrity – moving at light speed towards the future we’ve always dreamed of, powered by the people.Position DescriptionThe NetSuite Administrator is responsible for the ongoing administration, support, and optimization of the NetSuite ERP system. This role serves as a key escalation point for NetSuite-related issues, independently troubleshooting complex problems, resolving system defects, and proactively improving system performance.The ideal candidate is a self-starter who takes ownership of the NetSuite environment, balances day-to-day support with continuous enhancements, and partners closely with cross-functional teams to ensure NetSuite configurations and workflows support agency operations.Essential FunctionsServe as the primary escalation point for NetSuite issues, independently diagnosing and resolving complex configuration, workflow, permission, integration, and data-related problems.Own day-to-day administration of the NetSuite platform, including user management, role assignments, workflows, dashboards, and system settings. Proactively identify recurring issues, process gaps, and inefficiencies, implementing long-term solutions to improve system stability and usability. Partner with cross-functional teams to ensure NetSuite configurations and workflows align with business processes and operational needs. Develop and maintain saved searches, reports, templates, workflows, and custom scripts to enhance system functionality. Support and maintain integrations between NetSuite and other enterprise systems, ensuring accurate data flow and process alignment. Provide ongoing user support, troubleshooting, and guidance, resolving issues with minimal oversight and escalating only when necessary. Ensure data accuracy and integrity through audits, data cleanup, and effective management of import/export processes. Manage NetSuite updates, upgrades, and new feature releases, including testing and coordination with stakeholders. Create and maintain clear documentation for system configurations, workflows, processes, and support procedures. Demonstrate ownership and initiative by prioritizing work independently, managing multiple requests, and driving system improvements forward. QualificationsBachelor’s degree in computer science, Information Technology, or a related field preferred3+ years of ERP/NetSuite administration experience Experience working with WIP workflow is a plus NetSuite Certifications or similar are a plus NetSuite implementation experience is a plus Expertise in data migration, system integration, and third-party applications Comfortable working in a fast-paced environment, with an ability to manage multiple tasks and deadlines Excellent analytical, communication, and problem-solving skills WHY YOU WILL LOVE WORKING AT BURRELLBenefitsWe don’t just talk culture, we live it. At Burrell Communications Group, we take care of our people with benefits that matter:Four-Month Paid Parental Leave - Because family comes first. Company-Wide Holiday Break - We close the last week of December and yes, it’s paid! Comprehensive Benefits Package - Medical, dental, vision, and more. Employee Assistance Program (EAP) - Confidential support and mental health services at no cost to you. Join a team where your well-being is as important as the work you do.Important Notice About Recruitment ScamsBurrell Communications Group is aware of fraudulent recruiting activity in which individuals or organizations impersonate our company to solicit personal information or payments from job seekers. Please note that Burrell Communications Group will never request payment, banking details, gift cards, cryptocurrency, or fees of any kind at any stage of the hiring process.Official communication from our team will only come from a verified burrell.com email address, unless otherwise discussed. If you receive a suspicious message regarding employment with us, please do not respond or share personal information and report it to hr@burrell.com.