Full Time Membership Sales Professional for a Health Club in USA - United States .

You must be permitted to work in this country.Minimum experience required: over 2 years.Salary: $18-20/hr DOE + BonusLocation: Portland, USRequired Skills: Membership Sales, Product Sales, SalesStart date: ImmediatelyDetailsJob Title: Wellness Concierge / Membership Sales Associate Reports to: Wellness Concierge Lead S...Job Title: Wellness Concierge / Membership SalesAssociate Reports to: Wellness Concierge LeadSchedule: Opening (7am–3pm), Mid (10:30am–6:30pm), Closing (12:30–8:30pm) — includes weekendsClassification: Full-Time, Non-ExemptCompensation: $18–20/hr DOE + Monthly Bonus (performance-based)Position Overview: we’re not a passive wellness space—we’re building a high-growth, membership-driven health community. As a Wellness Concierge, you are the frontline driver of both client experience and revenue. This role blends hospitality with sales: you’ll guide new and returning clients into services and actively convert them into committed members through our Health Accounts.This is not a “check-in desk” role. It’s a goal-oriented position for someone who enjoys connecting with people, excavating opportunities and closing sales. You’ll be expected to take initiative, follow up, fill the schedule, and consistently hit performance targets. If you’ve worked in boutique fitness, med spa, salon, or hospitality environments where booking, upselling, and membership sales were key—this will feel like home.The ideal candidate is proactive and personable, with a natural ability to maximize appointment bookings, upselling pre-existing appointments and filling open appointment times through outreach. They thrive in a fast-paced environment, balancing hitting sales targets, and taking pride in creating seamless, authentic experiences for clients and team members alike. When they see an opportunity to create a lasting impact on someone’s wellness journey, you don’t wait. They lead.What You’ll OwnMembership Sales & Revenue GrowthDrive new Health Account sign-ups and consistently meet or exceed monthly sales goalsConfidently recommend services, packages, and memberships based on client needsRebook clients and upsell services at every touchpoint using a structured checkout processTrack personal KPIs (conversion rate, bookings, membership sales) and take ownership of resultsSchedule Optimization & Outbound SalesActively manage the schedule to maximize booked capacity and minimize gapsConduct outreach (calls, texts, email) to fill open appointments and re-engage clientsIdentify opportunities to shift bookings and increase practitioner utilizationUse systems like Mindbody and CRM tools to drive repeat business and retentionClient Experience (with Purpose)Deliver a warm, polished, and intentional first impression—while confidently guiding clients toward next stepsLead tours and clearly communicate Root’s services, value, and membership modelHandle client questions and objections with empathy and confidenceEnsure all client profiles, payments, waivers, and documentation are complete and accurateTeam & EnvironmentCollaborate with practitioners and team members to ensure smooth daily operationsContribute to a high-energy, accountable team culture rooted in respect and performanceStay organized, adaptable, and solutions-focused during busy shiftsWhat We're Looking ForSomeone who enjoys selling in a service-based environment and takes pride in hitting goalsHigh energy, proactive, and comfortable initiating conversations and follow-upsAble to balance hospitality and sales without hesitationThrives in a fast-paced, performance-driven environment (this is not a passive role)Personally aligned with wellness, integrative health, or holistic careQualificationsRequired2+ years in a client-facing role (boutique fitness, spa, salon, hospitality, or similar)1+ year of sales or membership sales experience with measurable targetsProven ability to meet or exceed sales goalsComfortable with outreach, rebooking, and closing sales conversationsAvailability for evenings and at least one weekend dayPreferredExperience with Mindbody or similar booking/CRM systemsBackground in membership-based businesses (fitness studios, med spas, wellness clinics)Work Environment & Physical Requirements This role operates within a wellness-focused space—but the pace is active, social, and performance-driven. You’ll be on your feet, engaging with clients, managing systems, and moving between tasks throughout your shift.Standing and moving for extended periodsOccasional lifting up to 25 lbsOnsite role with consistent client interactionWhy This Role This is an opportunity to be part of a growing wellness company where your ability to connect, guide, and convert clients directly impacts both individual lives and business growth. If you’re someone who enjoys building relationships and driving results, you’ll thrive here.