Medical Assistant and Patient Services Representative (Part-time)

Job TypePart-timeDescriptionRediscover Purpose with ADVENTAt ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.Work in our newest Wisconsin clinic - coming to the Sheboygan area in May 2026!Now Hiring: Medical Assistant and Patient Services Representative (Part-time)Locations: Sheboygan with occasional coverage in MequonSign-On Bonus AvailableAs a Medical Assistant / Patient Services Representative, you will play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.How you will make an impact as a Medical Assistant / Patient Services Representative:Greet patients and accurately check them into the EHR, following established patient registration protocols.Own opening and closing of the clinic per established guidelinesEnsure all documentation is completed accurately and patient payments are collected per insurance requirements.Schedule patient appointments and coordinate administrative tasks to optimize clinic operations.Room and take vital signs of patients.Ensure clinic appointments run efficiently by communicating necessary information to Physicians and Advanced Practice Providers (APPs).Sanitize exam rooms and medical equipment, including instruments, scopes, and specialty procedure equipment, after each patientRecord necessary information into the patient’s Electronic Health Record (EHR).Triage of patient care, including but not limited to, connecting with patients regarding care questions, lab results and medication refills.Rotate and stock the pharmaceutical closet; properly dispose of expired medications.Maintain inventory of medical supplies and non-sample pharmaceuticals; order supplies as needed.Order Sleep Study devices and upload reports into the system.Review future clinic schedules to verify insurance and necessary patient documentation in accessible in-patient chart.Answer phone calls that come directly to the clinic from existing patientsCross train as a Patient Service Representative and Medical AssistantWhat we’re looking for in a Medical Assistant / Patient Services Representative:MA certification or minimum of 2 years of medical assisting experience requiredPrevious experience in a medical or healthcare setting.Strong customer service focus with a commitment to delivering an exceptional patient experience.Excellent communication skills, including phone, verbal, written, and listening abilities to build rapport with patients.Detail-oriented with high accuracy in work and strong organizational skills.Proficiency in data entry and technology applications, including Outlook, Word, Excel, and EHR systems.Ability to work independently, manage time effectively, and prioritize tasks to meet deadlines.Basic math skills, including calculating percentages and handling insurance payment settings.Work in our Sheboygan clinic and assist at nearby Mequon clinic as neededWhy You Should Choose ADVENTConvenient Weekday schedule – enjoy weekends for yourself!Culture that embraces excellence and ethics, we are solutions minded, and encourage you to ask questionsSchedule: This position is for a newly opening clinic. The role will begin as part-time position, working three days per week. As clinic demand grows, the position may transition to a full-time 32-hour flex positionExplore more at: ADVENT Careers Website