Gaming Manager

To be considered for this position, please submit the following to the Human Resources Office at the Chief Blackbird Center: Bad River Tribal Application Cover Letter & Resume A minimum of three (3) professional references – no relatives Proof of Education: Transcripts with the degree conferral date or a copy of the diploma. Salary Range Requested Summary: The Bad River Tribe is seeking a dynamic individual for the role of Casino Gaming Manager. The incumbent will be responsible for overseeing and managing all aspects of the gaming operations in alignment with the Bad River Gaming Ordinance. Reporting directly to the Executive Director, the Casino Gaming Manager will play a pivotal role in implementing strategic business plans to ensure optimal profitability and professional management of the casino. Essential Duties and Responsibilities include the following. Other duties may be assigned by the Executive Director. Strategic Oversight: Supervises the effective administration and execution of gaming activities in alignment with tribal policies, ensuring maximum long-term profitability and return on investment(s). Collaborates with the enterprise departments to align strategy with the policy goals, aiming for sustained revenues to the Tribe. Strategic Development: Continuously develops, implements, reviews, and updates the property’s strategy using business analytics, market trends, forecasts, and relevant data. Evaluate marketing opportunities and formulate strategies to enhance the property’s positioning for profitable market growth. Operational Efficiency: Identifies and recommends cost-saving measures and operational efficiencies to enhance profitability and facilitate growth. Communications Leadership: Drives communication of the property’s Mission, Vision, and Values, ensuring strategic objectives are disseminated throughout the enterprise. Customer Service Excellence: Leads a culture of best-in-class customer service and employee engagement, leveraging industry best practices and technology. Initiative Planning and Execution: Supports the timely launch of planned initiatives by tracking progress, identifying and mitigating risks, and removing barriers. Budgetary Leadership: Develops the annual operating budget within assigned areas, including capital expenditures and improvements, emphasizing data points such as workforce metrics and return on investment. Participates in the development of longer-term capital budgets aligned with the Bad River Gaming Commission’s direction. Performance Evaluation: Regularly reviews and evaluates the performance of assigned areas, collaborating with department heads to address unsatisfactory results. Reporting and Communication: Provides scheduled reports to the Bad River Gaming Commission and, if applicable, Bad River Tribal Members during Gaming Tribal Council Meetings. Communicates topics of significant impact or potential immediately to the Executive Director and relevant entities, such as the Bad River Gaming Commission. Legal Liaison: Works closely with the Executive Director and Bad River Gaming Commission on legal matters, including patron incidents, injuries, and Anti Money Laundering (AML) program compliance. Recommends techniques to minimize legal exposure and loss. Asset Protection: Ensures protection of the property’s assets through robust internal controls, updated policies, and procedures. Supports the implementation of systems and processes for compliance with regulatory requirements, including those of the Bad River Gaming Commission. Education and/or Experience: Required: At least 21 years of age or older. Bachelor's Degree in Business, Administration, or Management field. Proven experience in casino gaming management with a minimum of 8 years in a leadership role. Preferred: Master's Degree in Business, Administration, or Management field with 4 years of proven experience in casino gaming management. Job Type: Full-time Pay: From $72,000.00 per year Benefits: Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Vision insurance Work Location: In person