Front of House For San Mateo Fast Casual Restaurant
DescriptionFOH Team Member Curry Up Now, San MateoIndian Born, California Raised. We've been slinging halal Indian street food since 2009, when Akash and Rana Kapoor rolled out a single food truck in the Bay. Today we run multiple Bay Area locations, a national franchise system, and a kitchen culture that takes the food seriously and the room not too seriously. We're hiring an FOH Team Member to be the first face our guests see at our San Mateo location.CompensationHourly wage: $18.00 – $22.00 per hour, depending on experienceTips: This position participates in a pooled tip program, distributed per company policy. Tips are in addition to the hourly wage and do not offset the minimum wage.Free shift meal every shift you workDiscounted meals at all Curry Up Now locationsPaid sick leave in compliance with California and San Mateo law (1 hour earned per 30 hours worked, up to the legal maximum)Commuter benefitsPaid rest breaks (10 minutes for every 4 hours worked) and meal breaks (30 minutes for shifts over 5 hours), per California lawWhat you'll doGreet every guest like they're the first one through the door that dayTake orders, ring them up accurately, and own the cash drawer for your shift (open, close, reconcile)Run food and drinks to tables, bus tables, and reset for the next guestKeep the dining room, restrooms, and entry area clean throughout the shiftAnswer guest questions about the menu, spice levels, ingredients, and dietary needs (we'll train you on all of it)Handle complaints calmly and loop in a manager when neededRun end-of-day close: cash count, deposit prep, station cleanup, and shift handoffPitch in on production or expo during rushes when the team needs an extra set of handsWhat we're looking forYou like people. You can read a room and adjust your energyYou can stand and move for the length of a full shiftYou're comfortable handling cash and a POS system, or you'll learn fastYou show up on time, in clean uniform, ready to workRestaurant or retail experience is a plus but not required — we hire for attitude and train the restReports to: Restaurant Manager.SchedulePart-time and full-time shifts available. Includes weekends and evenings. Schedule provided 2 weeks in advance.Physical requirementsStand, walk, and move for the duration of an 8-hour shiftLift and carry up to 50 lbs occasionally (cases of product, bus tubs, supplies)Reach, bend, and stoop throughout the shiftWork in an environment that includes wet floors, heat from the kitchen, and elevated noise during rushesSkid-resistant shoes required (we'll tell you where to get them)Equal OpportunityCurry Up Now is an equal opportunity employer. We do not discriminate on the basis of race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, marital status, veteran status, or any other characteristic protected by federal, state, or local law. We provide reasonable accommodations for applicants and employees with disabilities, let us know what you need and we'll work with you. Employment with Curry Up Now is at-will. This job description outlines the primary responsibilities of the role and is not an exhaustive list. Duties may change as the business requires.RequirementsWhat we're looking forRequiredAuthorized to work in the United StatesCalifornia Food Handler Card (CFHC) within 30 days of hire we'll point you to the $15 online courseReliable, on time, and willing to work the schedule we agree to (full-time or part-time, including weekends and evenings)Comfortable handling cash and learning a POS systemClear communication in EnglishAble to manage multiple tasks at once during a rush taking orders, answering questions, expeditingPreferred1+ year of experience in food service, retail, or any guest-facing roleSpanish a plusFamiliar with basic computer use (email, scheduling apps, POS)What We Look For In Every HireShows up consistently and on timeReads the room and adjusts energy to the guestHandles pressure during rushes without losing the smileWell-groomed and in compliance with our uniform standardsTakes ownership owns the cash drawer, the dining room, and the guest experience for the shift