Expo 1
Expo 1Summary of the Position: EXPO 1Provide superior customer service by ensuring food quality is always to the Pelican excellence standard, is presented in a timely fashion, politely, and correctly. Maintain a positive and communicative work environment with fellow team members to ensure guests receive a favorable experience and develop returning clientele.Key Accountabilities: Included by not limited tooResponsible for providing exemplary guest service and communicating effectively and efficiently with team members.Understands the importance of being hospitable, friendly, and communicative with guests to ensure a positive dining experience at the Pelican.Communicates effectively with team members to streamline communication about any ticket issues, food changes or 86'd items during service.Responsible for ensuring food gets delivered correctly to guests and to communicate with team members immediately should anything be incorrect.Responsible for maintaining a clean and safe work environment and maintaining upkeep of stocked items in server alley.Able to work in a fast-paced environment and remain calm with any unforeseen changes.Assists other service personnel as needed.Performs all duties in accordance with the Family of Companies and Pelican customer service standard.Maintains general knowledge and provides information to guests of Pelican menu items, events, community involvement.RequirementsOne year restaurant experience preferredUnderstanding of restaurant health and safety rulesExcellent communication skillsOregon Food Handler's cardPhysical endurance to move quickly and carry large trays