Help Desk Technician

Job Description Help Desk TechnicianJob descriptionPathfinders is a member of the INC. 5000 list of America’s Fastest Growing Private Companies and Philly's Fastest Growing Companies for 5 years and we are looking to expand.We are looking to add a new member to our IT team!Responsibilities:Configures/reconfigures widows workstations for deployment on both Domain and non-domain controlled networksConfigures Microsoft Windows Laptops for Wireless networkingWorks with Network Administrator to deploy IP Phones to remote locationsDeploys and manages Antivirus software and Anti-malware software on workstationsUses existing procedures to configure email on smartphones and tablet platformsConfigures remote desktop services for remote usersResponsible for printer deployment, maintenance, consumable ordering and requesting serviceOther duties as assigned by other members of the IT groupRequirements:Bachelor's degree preferred or Associates in Information Technology or related field with 1-3 years experienceUnderstanding of IP (network) printers and print serversUnderstanding of Microsoft Office Suite, Specifically Outlook and setup of email clients in Outlook. Understanding of LAN (Routers, Switches, Cabling)Experience with hardware troubleshooting (Unjamming printers, Adding RAM to PCs, etc.)Familiarity with various web browsers such as Firefox, Chrome, Safari, etc.Understanding of Windows Domains and the adding/removing of users and workstationsUnderstanding of recovery partitions and OEM imaging techniques for WorkstationsDetails:Full Time, M-F standard hours Pay: $40-55k, depending on experienceLocation: Wayne, PAPathfinders IT was established in 2009 as a comprehensive Managed Services Provider, specializing in cloud-based solutions, network management, and outsourced helpdesk. Pathfinders IT was formed to help companies streamline, simplify, and refine their IT infrastructure and business processes. Our goal is to connect our clients with new and emerging technologies that allow them to grow their business and achieve their strategic goals.Pathfinders provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Company DescriptionAbout Pathfinders, Inc.Pathfinders, Inc. was established in 1997 as a full service staffing solutions provider. Pathfinders was born from a single idea: Our founder wanted to create a company with the capabilities of a national staffing provider but with the customer service and personality of a local provider. We connect the area's best talent with the area's best companies!Inc. 5000 winner - 5 yearsPhilly's Fastest Growing Companies - 5 yearsCompany DescriptionAbout Pathfinders, Inc. Pathfinders, Inc. was established in 1997 as a full service staffing solutions provider. Pathfinders was born from a single idea: Our founder wanted to create a company with the capabilities of a national staffing provider but with the customer service and personality of a local provider. We connect the area's best talent with the area's best companies! Inc. 5000 winner - 5 years Philly's Fastest Growing Companies - 5 years