Patient Services Supervisor - UW Medicine NW Surgical Specialties and Hernia Center

Job DescriptionUW Medicine Northwest Surgical Specialties and Hernia Center - has an outstanding opportunity for a Patient Services Specialist Supervisor.Work Schedule100% FTE - 40 hours per weekDay shiftMondays - Fridays 7:30am- 4:00pmPrimary Job ResponsibilitiesAssist managers and physicians to develop and implement patient care systemsIdentify and plan for staffing needs and proactively takes appropriate actionPrepare employee schedules and assign work to staff; evaluate daily workload, workflow, and adjust staff assignments accordinglyEffectively delegate, manage change, set expectations and goals, make decisions, solve problems, and model fairness and respectBuild relationships and fosters teamwork and collaboration to accomplish organization’s goalsIdentify quality benchmarks, assess departmental performance and design improvement plansDevelop goals and objectives and maintains policies and proceduresDevelop budget and monitor/control expenses to fit budget expectationsImprove department cost efficiency and productivityFacilitate open communications and joint decision making with staffInterview and select staff, hires, and promotionsEvaluate staff performance and competency; coach/discipline/discharge to improve individual and departmental performanceCollaborate with management to develop departmental budget, monitors data to evaluate department productivity, maintains a cost-effective departmentRequirementsA Bachelor’s Degree in a medically related or public relations fieldAND one year experience in a healthcare setting which includes lead responsibility or Equivalent education/experience. About Uw Medical Center-northwestUW Medical Center is an acute care hospital located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in six specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.The UW Medical Center–Northwest campus offers emergency and inpatient and outpatient medical, surgical, and therapeutic care. It is located in north Seattle on a beautiful, easy-to-access 44-acre campus that includes the neighboring Northwest Outpatient Medical Center and Specialty Care Meridian Pavilion.Teamwork. Community. Opportunity.About Uw Medicine - Where Your Impact Goes FurtherUW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.Become part of our team. Join our mission to make life healthier for everyone in our community.Compensation, Benefits And Position DetailsPay Range Minimum:$33.71 hourlyPay Range Maximum$45.33 hourlyBenefitsOther Compensation:For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/ShiftFirst Shift (United States of America)Temporary or Regular?This is a regular positionFTE (Full-Time Equivalent)100.00%Union/Bargaining UnitNot ApplicableAbout The UWWorking at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.