Enterprise Delivery Analyst I

Responsible for daily, weekly, and monthly Delivery processes, ensuring timeliness and accuracy of deliverables across multiple product lines (can include CAV, CIB, DIS, I&P, PI, and MSP)Responsible for daily, weekly, and monthly Delivery processes, ensuring timeliness and accuracy of deliverables across multiple product lines (can include CAV, CIB, DIS, I&P, PI, and MSP)Essential Functions:• Perform Level I Delivery and Product Reviews as defined by Standard Operating Procedures• Conduct preliminary research on issues and requests via ConnectUs in a timely manner based on Standard Operating Procedures• Utilize pre-written SQL code for deliverable processing• Respond to alerts for missing data (Inputs) per Standard Operating Procedures• Interface with HMS Account Teams to discuss variances on billing results, revenues, and problem resolution with goal of maximizing client service levelsOther Functions: • Performs other functions as assignedEssential Functions:• Perform Level I Delivery and Product Reviews as defined by Standard Operating Procedures• Conduct preliminary research on issues and requests via ConnectUs in a timely manner based on Standard Operating Procedures• Utilize pre-written SQL code for deliverable processing• Respond to alerts for missing data (Inputs) per Standard Operating Procedures• Interface with HMS Account Teams to discuss variances on billing results, revenues, and problem resolution with goal of maximizing client service levelsOther Functions: • Performs other functions as assignedKnowledge, Skills and Abilities:• Proficient working knowledge of Microsoft Office suite, including Excel and Word• Ability to multitask and prioritize• Ability to thrive in a results-oriented, deadline-driven environment• Ability to be careful and thorough about detail• Ability to organize work in a carefully thought-out manner• Ability to analyze information and use logic to address work-related issuesKnowledge, Skills and Abilities:• Proficient working knowledge of Microsoft Office suite, including Excel and Word• Ability to multitask and prioritize• Ability to thrive in a results-oriented, deadline-driven environment• Ability to be careful and thorough about detail• Ability to organize work in a carefully thought-out manner• Ability to analyze information and use logic to address work-related issuesWorker Conditions and Physical Demands:• Primarily sedentary work in a general office environment• Ability to communicate and exchange information• Ability to comprehend and interpret documents and data• Requires occasional standing, walking, lifting, and moving objects (up to 10 lbs.)• Requires manual dexterity to use computer, telephone and peripherals• May be required to work extended hours for special business needs• May be required to travel 0-10% of time based on business needsWorker Conditions and Physical Demands:• Primarily sedentary work in a general office environment• Ability to communicate and exchange information• Ability to comprehend and interpret documents and data• Requires occasional standing, walking, lifting, and moving objects (up to 10 lbs.)• Requires manual dexterity to use computer, telephone and peripherals• May be required to work extended hours for special business needs• May be required to travel 0-10% of time based on business needsCertifications: NoneMinimum Education: Bachelor's degree requiredMinimum Related Work Experience: • At least 1 year of related-field work experience