Move In Coordinator

ETHIC – Excellence, Teamwork, Hospitality, Integrity, And Compassion – Steadfastly Characterizes Our Mission To Continually Enrich The Daily Lives Of Residents. We Practice These Principles With Every Task And Interaction, From Personal Caregiver Assistance To Mowing The Grass. At Touchmark, We SayI AM AN ALLY I AM A FRIEND I AM A GIVER Sales Assistant/Move-In CoordinatorSchedule: Full-Time with a weekend rotationNon-Exempt - eligible for sales incentive plan and bonusTouchmark on West Prospect is Appleton’s leading full-service senior living community, enriching the lives of residents and families through exceptional service, hospitality, and care. We are seeking a compassionate, organized, and service-oriented Move-In Coordinator to support residents and families through smooth, welcoming transitions into our community.This role works closely with Sales, Operations, and the leadership team to coordinate move-ins, support move-outs, and ensure residents feel informed, supported, and at home from day one.Why You’ll Love This RoleMake a meaningful impact during an important life transitionBuild strong relationships with residents, families, and internal teamsBlend service, coordination, and sales support in a people-focused roleBe part of a collaborative, mission-driven communityWhat You’ll DoCoordinate move-ins and move-outs for Independent Living, Assisted Living, and Memory CareWelcome and orient new residents and families to the communityServe as a liaison between residents, families, Sales, and Operations teamsAssist with admissions paperwork, contracts, and required documentationProvide post–move-in follow-up to support successful transitionsSupport creative sales events, tours, and outreach activitiesAddress resident and family concerns with professionalism and compassionWhat We’re Looking ForHigh school diploma or equivalent (degree in social work, gerontology, or related field preferred)2+ years of experience working with older adults or in a service-oriented roleStrong organizational, communication, and multitasking skillsProficiency with Microsoft Office, including OutlookAbility to work collaboratively and manage multiple prioritiesCompassionate, professional demeanor aligned with Touchmark valuesThis role is ideal for someone who enjoys guiding others through change, building relationships, and ensuring every resident’s experience begins with a positive, supportive experience.BenefitsTouchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees. That’s why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week which includes:Paid time off (including holidays) Health, dental, and vision insurance plans for employees and eligible dependents Education assistance Bonus and retirement plans Health care, dependent care, and commuter Flexible Spending Accounts On-Demand Pay allows you to access pay as you earn it Employee Assistance Program Supplemental insurance options We are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy. If that sounds like you, we encourage you to apply.Check us out at www.Touchmark.com.We’re growing. Are you?