Level 1 Technician

Custom Computer Specialists/Net Activity is looking for a Level 1 Technician to join our team in the Greater Cleveland Ohio area. This position does require travel to clients in the Greater Ohio area, access to a vehicle on a daily basis.Responsibilities Hardware including mobile devices, tablets, laptops, desktops, servers, network appliances, firewalls, switches, routers, storage appliances.Operating systems including Microsoft Windows 7, Windows 8, Mac, Windows 2008 R2 Server, Windows 2012 Server and newer.Cloud-based applications including Office 365Train users on network, hardware, and software use.Help cross-train staff to be successful in supporting your areas of expertiseUtilize our trouble-ticketing system to document your work and facilitate communication with our clients.QualificationsAt least 1 year experience in a business network environmentExperience and troubleshooting skills in PC’s, networking, remote connectivity, VPN, TCP/IP, DHCP, DNS, backups, imaging solutions.Excellent verbal and written communication skills to interact with all levels within an organizationSelf-starter; organized; ability to juggle and prioritize multiple tasks.Great attitude and customer service skills.About Custom Computer SpecialistsCustom Computer Specialists, Inc. is the #1 Technical Consultant in the Northeast celebrating over 40 years in business! Expressed simply in our tagline – Right People, Right Results, Right Careers! – Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It’s why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible.