Manager, Warehouse Operational Excellence
Job DescriptionAre You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It Possible.How You Will ContributeYou will:Manage the flow of all pallets into and out of the network, including budget management and process optimizationDevelop process and governance for cart tracking and managementDevelop productivity systems to monitor the effectiveness of projects, measuring current productivity and efficiencyAnalyze current methods and procedures, recommending and leading implementation of improved operating proceduresLead, communicate, train, and hold accountable internal customers, external customers, and vendors to support the highest customer service while maintaining sound business practices and cost managementReview and recommend equipment provisions, preparing cost justifications as requiredDesign and prepare statistical reports for measuring projects, processes, productivity, and efficiencyConduct special projects as requestedStandardize operation SOPs, workflows, and productivity across multiple projects, creating scorecards, SOPs, and centralized documentation storage to enable easy access and future capability development; update documents as new methods are discoveredLead change management when implementing new concepts to internal operations, 3PL, or plant partnersDevelop training tools for all new ways of conducting businessFormalize and use a standard project template for effective internal and external communicationPartner with the internal Warehouse capabilities team to provide consistent data, usage, and performance at all RDC sitesAct as a distribution operations resource or liaison across functions, providing new ideas, policies, or procedures to improve quality, cost, and serviceAssist in the design, development, and maintenance of the Mondelēz Warehouse Playbook, planning all aspects of operations to achieve the highest level of service at the lowest costServe as lead point of contact for Logistics program implementations, managing quality and timing of rollouts and providing necessary process and system trainingManage operational processes including change management pertaining to new technology, training related to Warehouse Playbook updates, and enabling future capability developmentEvaluate and measure actual cost results to plan, recommending changes as needed to accomplish goals and objectivesContinually evaluate operational processes and programs, identifying opportunities for efficiency, cost reduction, and better support of process users, and facilitating continuous improvement projectsEstablish accountabilities and processes to ensure required levels of productivity and organizational objectivesWhat You Will BringA desire to drive your future and accelerate your career and the following experience and knowledge:Solid background in supply chain operations with 6+ years of professional experience, including P&L responsibility for budgets exceeding $20MLean Six Sigma Black Belt Certification required; Master Black Belt a plus — with proven deployment of Lean principles in distribution and warehousing environmentsExtensive experience in data gathering, analysis, and design/preparation of statistical reportsExceptional interpersonal, analytical, problem-solving, communication, leadership, and strategic skillsProject management experience with proven ability to manage complex, cross-functional initiativesStrong collaboration skills with the ability to negotiate and influence at all levels, including senior management and external partnersDrive for results with a proactive, dynamic approach, identifying areas where business change is requiredThird-party logistics relationship engagement history a plusExperience in Fast Moving Consumer Goods (FMCG/CPG) is a plusMore About This RoleWhat you need to know about this position:Work on complex problems where analysis of situations or data requires in-depth evaluation of various factorsExercise judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criteria for obtaining resultsUse professional concepts in accordance with company objectives to solve complex problems in creative and effective waysNotable impact on corporate operations and fiscal healthRegularly interact with peers, management, and senior management, requiring negotiation of complex matters to influence policy-making bodies both internally and externallyDevelop organizational procedures and govern their implementation across various functional areas, groups, and/or operationsMay determine methods and procedures on new assignments and may provide guidance to operational peers and other core personnelMust be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol testsWhat extra ingredients you will bring:Customer Focus: Develops and maintains mutually respectful and trusting relationships with internal and external customers; uses data, information, and feedback to continuously evolve and improve projects, processes, and solutionsIntegrity: Conducts self in an honest and truthful way, maintains confidences, and acknowledges and learns from mistakes without blaming others; puts others and the organization ahead of personal gainEffective Communication: Communicates clearly, both written and oral, and adapts to a variety of settings and venues so that messages are decoded completely and accuratelyTeamwork and Collaboration: Collaborates effectively to solve problems and achieve goals; creates an open and transparent environment by sharing knowledge and informationAccountability: Holds self and others accountable for all work actions and results; follows through on commitments; implements decisions that have been agreed uponProblem Solving: Applies precise methodologies through effective data collection and analysis; open to and creative in sourcing data; provides accurate and effective solutionsPlanning, Organizing and Prioritizing: Assigns resources effectively, anticipates scope and complexity, and adjusts plans accordingly while measuring results against multiple prioritiesCritical Thinking: Thinks open-mindedly and analytically; solves problems by judging based on facts and dataMotivating Others: A supportive and collaborative leader who empowers and recognizes others, providing guidance at all levels and sharing ownership of resultsManagerial Courage: Communicates directly and completely, delivers constructive feedback, and makes decisions that are best for the business even when they may impact others negativelyEducation / Certifications:Bachelor’s degree in industrial engineering or equivalent experience requiredLean Six Sigma Black Belt Certification requiredMaster Black Belt a plusJob specific requirements:Manager level positionP&L responsibility for budgets exceeding $20M6+ years supply chain operations professional experienceTravel requirements:50% Travel RequiredWork schedule:Primarily flexible, with core availability aligned to business needs and the demands of operational support, which may include occasional extended hours or varied schedules to accommodate operations and events.Salary and Benefits:The base salary range for this position is $122,000 to $167,750; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results. In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer PolicyBusiness Unit SummaryThe United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.Mondelēz Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is IllegalJob TypeRegularWarehousing & Logistics Operations ManagementCustomer Service & Logistics