Client Aide

Description: *PRINCIPAL RESPONSIBILITIES:The Client Aide is an integral part of our team and helps ensure the safety of our clients and our facilities.Client Aides work closely with our residents who are vulnerable individuals in need of support,understanding, and protection.All employment positions are expected of the following:1. Serves and protects Christ-Centered Ministries / Restoration Reentry Residence practices byadhering to professional standards, policies and procedures, fedral, state and local requirements;2. Maintains accurate documentation of service objectives and outcomes as well as other servicesin accordance with Federal, State, County and Christ-Centered Ministries / Restoration ReentryResidence guidelines;3. Secures client information and maintains client confidence by completing and safeguarding data;keeping client information confidential and in compliance with HIPAA standards;4. Maintains safe, secure, and healthy work enviroment by establishing and following standards andprocedures, complying with legal regulations including acting as a mandated reporter.Cultivates a meaningful relationship with each client in residence;Demonstrates principles of positive interaction and de-escalation of negative behaviors;Understands that Restoration Reentry Residence is a healthcare facility and we are providing mental healthtreatment to our vulnerable residents who need to be treated with respect at all times;Helps the clients cultivate appropriate social, behavioral, and interpersonal skills and attitudes necessary tocommunity living and adjustment;Provides support for clients completing nighttime and morning routines;Makes routine checks and records the completion, as specified by program;Assures that each client is physically present and accounted for during routine checks and notifyingappropriate personnel if a client is not present;Depending on the shift worked:ü Encourages clients to be in bed at the appropriate time;ü Encourages clients to awaken in a timely manner if they fail to arise independently;ü Encourages clients to engage in daytime routines and activities;Is knowledgeable of and implements policies and procedures in the CCM Operational guide as theimmediate situation demands including emergency medical problems, unapproved leaves or returns to thefacility, weather related emergencies, security problems, maintenance problems, and in the event of fire;Documents any unusual or significant events that are noted during routine checks in the client's individuallog including instances of agitation or behaviors not consistent with client's baseline;Completes all forms of documentation according to individual program policy and procedures;Cleans and maintains common areas, kitchens, bathrooms, laundry rooms and the overall cleanliness ofthe residence;Reports all damage and maintenance needs in the facility to Maintenance department;Conducts crisis intervention as needed;Other duties as required.*

Qualifications: *QUALIFICATIONS & PERSONAL ATTRIBUTES DESIRED:EDUCATION & EXPERIENCE:High School diploma or GED. Some college preferred;At least one year of experience working within a residential facility, preferably including familiaritywith dual-diagnosed individuals and mental health and/or substance-abuse issues;Knowledgeable, experienced and committed to housing and homeless issues is essential;Demonstrated creative problem-solving skills;Knowledge of crisis intervention, Part-R, CPR and First Aid;Must be proficient in the following computer applications: Microsoft Word and Excel;Must have a valid CA driver license, have reliable transportation and a good driving record;Bilingual (Spanish/English) highly desirable.PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:There is some walking, bending, and kneeling. Must be able to participate in moderate lifting of 30 or morepounds (suitcases, packages, etc.). This position must be able to support client weight in case ofemergency situation or client disability requiring assistance in walking, etc. There is a risk of exposure tobodily fluids infections, contagious / blood borne diseases, and chemicals (cleaning agents), an exposedrisk to varying, unpredictable situations (i.e. client behavior).PERSONAL ATTRIBUTES DESIRED:Ability to provide a strong presence in the setting;Ability to establish and maintain strong personal boundaries;Ability to work within a dynamic environment serving the homeless community;Ability to maintain effective and organized systems to ensure to timely client flow;Consistently contribute to Christ-Centered Ministries / Restoration Reentry Residence programdevelopments and produce high quality results on time;Team player who enjoys a fast paced environment and operates effectively at all levels;Ability to handle multiple projects simultaneously and cope effectively with ambiguity;Excellent oral and written communication skills and ability to present persuasively.*