Customer Service Representative

*Overview* We are seeking a dedicated Service Agent to attend customers needs. The ideal candidate will have a strong background in customer service and sales. If you are a detail-oriented individual with excellent leadership skills, we want to hear from you. *Responsibilities* - Utilize CRM software for efficient work order management - Handle customer inquiries and resolve conflicts in a professional manner - Perform data entry tasks and maintain accurate customer files *Requirements* - Proven experience in customer service, preferably in home improvement. - Proficiency in CRM software for customer and order tracking - Excellent customer service and sales skills -Proficient in English and Spanish (required) - Ability to handle conflict resolution effectively - Strong organizational skills with attention to detail If you meet these requirements and are looking for a challenging yet rewarding opportunity as a Service Agent, we encourage you to apply. Job Types: Temporary, Seasonal Pay: $16.00 - $18.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Shift: 8 hour shift Rotating shift Language: Spanish and English (Required) Ability to Commute: Lanham, MD 20706 (Required) Work Location: In person