Sr. Business Consultant – Content Supply Chain/GenStudio (CSC)

The Opportunity The CSC Business Consultant is responsible for leading customers through business transformation as they adopt Adobe's content workflow management solutions. They act as the strategic partner to the customer – defining organizational taxonomy and metadata, configuring metadata flows, translating business goals into technical workflows, and helping to define the operating models to align with technical execution. This role will also partner with various business functions to ensure organizational readiness for platform adoption. The Business Consultant focuses on the people and process side of transformation – business requirements, governance, guiding transitions, enablement – not on writing code or configuring systems. As a result of the Sr. Business Consultant's work, the customer will benefit from a clearly defined future-state operating model, with workflows that are well documented, adopted, and linked to measurable business outcomes. Throughout the engagement, the Sr. Business Consultant will ensure participants are guided confidently through each phase, while risks and roadblocks are proactively identified and communicated. What You'll Do Customer Strategy & Process Build Lead discovery workshops to understand current-state content creation, planning, production, and delivery processes Bring industry knowledge and CSC experience to provide a prescriptive approach to achieve customer goals by using Adobe's solutions Partner in defining future‐state workflows that optimize value across the Adobe stack of technologies (Workfront, Assets, and all other connected CSC technologies) Translate customer goals into actionable business requirements and acceptance criteria Partner with the Technical Consultant to ensure business requirements are implemented accurately Organizational Mentorship & Governance Support change readiness including team member mapping, communication planning, and adoption strategy Provide input to governance models, intake processes, roles & responsibilities, and approval paths Build and deliver customer enablement materials (playbooks, SOPs, process documentation) Content Strategy Define and configures metadata flows across the content delivery process Define organizational Metadata & Taxonomy in accordance with Adobe's relevant vertical best-in-class taxonomy Focus on Asset Management Use Cases with AEM and the related interactions with Workfront Promote successful Asset Lifecycle & System Governance Program Execution Manage and inform the project delivery roadmap, scope, risks, and decisions in partnership with Project Management and Engagement Leads Facilitate executive readouts, showcasing progress, value, and adoption Work with customer to capture benchmark data and define critical metrics to be used to measure program success Track quantifiable business results and ensure customer value realization Define capabilities and value/adoption backlog aligned to a value and adoption roadmap... What You Will Need 7+ years in business consulting, business analysis, or marketing operations roles. Deep knowledge of modern marketing technology product stack with concentration in relevant Adobe products (Adobe Experience Manager, Workfront, and Fusion) Deep understanding of marketing workflows and/or content production lifecycles Ability to translate ambiguous requirements into structured workflows Exceptional facilitation, presentation, and executive communication skills Comfortable navigating change, resistance, and participant alignment Willingness to travel up to 50% About AdobeAdobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We're on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let's Adobe togetherAt Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015. AI Use Guidelines for Interviews:Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it's restricted during live interviews. See how we think about AI in the hiring experience.Expected Pay Range:Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $134,400 -- $245,300 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.In California, the pay range for this position is $169,400 - $245,300In New York, the pay range for this position is $169,400 - $245,300In Illinois, the pay range for this position is $145,800 - $211,200In Washington, the pay range for this position is $156,000 - $225,900At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.State-Specific Notices:California:Fair Chance OrdinancesAdobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.Colorado:Application Window NoticeIf this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.Massachusetts:Massachusetts Legal NoticeIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.SummaryLocation: San Jose; San Francisco; Austin; Seattle; Lehi; New York; ChicagoType: Full time