Pharmacy Technician, Certified or Trainee, Ambulatory Care, Float 50%

The University of Iowa Health Care Department of Pharmaceutical Care is seeking a 50% Pharmacy Technician Certified or Trainee to join our team. This position is under general pharmacist supervision, coordinates and performs as necessary the technical activities of dispensing areas, also requires one on one contact with patients in their hospital room, discretionary patient room entry and collaboration with hospital unit staff. Under general supervision of technician supervisor, carries out activities supportive of development, coordination, and training of assigned areas. Provides functional supervision as required. All pharmacy technicians must be certified within one year of employment. This position will work 8-hour shifts scheduled between the hours of 7:00 am - 8:30 pm, with occasional hours scheduled outside that timeframe as needed to support business needs and with rotating weekends, up to every other. Hours may support both pediatric and adult ambulatory care operations at a UI Health Care central fill pharmacy location.The Department of Pharmaceutical Care intends to hire at either the Pharmacy Technician, Trainee classification, or Pharmacy Technician, Certified, based on the qualifications of the successful candidate. Please indicate in your application materials the position you wish to be considered for or indicate both.Duties To IncludeProvide patient/customer service. Communicate with the general public, patients, and other health care personnel in accordance with established guidelines. Receive and screen prescriptions for completeness and check for prescription readiness.Conduct interview with patient or patient’s representative to collect and record patient profile information.Screen prescriptions for completeness and formulary status.Determine waiting/pick-up time and fill out patient call check.Triage prescription to appropriate team. Recognize workflow patterns for effective triage of prescriptions.Answer telephone lines and triage phone calls per established policies and procedures.Utilize and maintain the ScriptPro RobotFill cells/cassettesClean cells/cassettesMap brand changes/assign drugs to cellsReturn unwanted prescriptions to cellsDaily maintenanceFill/refill prescriptionsRead label for accuracy and correct as needed.Label and package the correct medication.Accurately compound medications requested for prescriptions, clinic doses, and inpatients.Answer the dedicated prescription refill telephone line.Generate prescription refill label.Verify address for prescription(s) to be mailed and the date medication is needed.Fill out call check and note pickup time or date to be mailed.Prepare prescriptions for mailing and shipping according to established policies and procedures.Perform inventory maintenance activities.Return to stock medications that have not been picked up by patientsOrder supplies from Hospital Stores.Perform daily and monthly drug inventories as requestedGenerate and/or maintain (includes filing) appropriate records related to prescription dispensing such as hard copies of prescriptions, hemophiliac patient profiles, mailing/shipping forms/logs, and prescription quality assurance audits.Perform activities involving narcotics and controlled substances including:Conduct weekly and monthly inventoriesOrder replacement supplies from internal sourceAudit records associated with dispensing of narcotics and controlled substancesResolve discrepancies on issuance formsConduct assigned audits in patient care clinic areas (Certified Technicians Only)Audit area for compliance with medication security, segregation of dosage forms, expiration dates, approved samples, Emergency Medication Tray expiration date, appropriate drug storage and references. Maintain area orderliness and cleanliness. Assist in on the job training of new technicians. Coordinate technical activities with other members of team.Certified TechnicianRegistered with the Iowa Board of Pharmacy at the time of hire.National certification through the Pharmacy Technician Certification Board (PTCB) or the National Healthcareer Association (NHA). Must meet ongoing education requirements and maintain certification.High school diploma or the equivalent.ExperienceAny combination of two years of post-high school experience and/or education in the natural sciences ORSatisfactory completion of an accredited pharmacy technician training programTrainee TechnicianRegistered with the Pharmacy Board at the time of hire.All pharmacy technicians must be certified within one year of employment.High school diploma or the equivalent.Experience:Any combination of two years of post-high school experience and/or education in the natural sciences ORSatisfactory completion of an accredited pharmacy technician training program.Special QualificationsExperience with Public Contact/Customer ServiceDesired QualificationsAbility to perform ratio/proportion equationsExperience with inventory maintenance activitiesExperience working in team environmentExperience working in detail-oriented work environmentKnowledge of windows-based computer programsExperience working in environment requiring accuracyExperience working in healthcare with one-on-one patient interaction & experience handling challenging interactions in work environment.Position And Application DetailsResume is required to be considered for an interview, applicants must upload the document and mark them as a “Relevant File” to the submission:Job openings are posted for a minimum of 10 calendar days and may be removed from posting and filled any time after the original posting period has ended.Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.For additional questions, please contact Teresa Walker, Teresa-Walker@uiowa.edu.The Department of Pharmaceutical Care intends to hire at either the Pharmacy Technician, Trainee classification (Pay Grade 8), or Pharmacy Technician, Certified (Pay Grade 10), based on the qualifications of the successful candidate. Please indicate in your application materials the position you wish to be considered for or indicate both.Additional InformationClassification Title: Pharmacy Technician, CertifiedAppointment Type: MeritSchedule: Part-timeCompensationPay Level: 10Contact InformationOrganization: HealthcareContact Name: Teresa WalkerContact Email: teresa-walker@uiowa.edu